Amazon Now Started Filling Form for Every Issue

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I ordered few if t-shirts from Amazon and those got shipped togeather, when I checked I found one missing  , when I raised a complaint they have filled some foam and they said they will investigate from warehouse and delivery team ,For this all process they are taking 5 days, Amazon has changed now for any issue resolution will not be instant and one needs to wait.

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yeah I think they launch some program to detect fraud

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