Hot Deal Amazon order cancelled but product delivered

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Deal Cadet
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Hi dimers,


I ordered a product on Amazon (worth 30k) from a third party seller. Due to late delivery issues, I requested the seller and Amazon to cancel the order and refund my money. The seller Initiated the refund and I got my money in 3 days.  I think due to some operational issues, the seller shipped the product and I received the product today.
So, whats next?
Will Amazon or seller ask the money, should I wait for them to ask money or should I call Amazon and pay the money?
Dimers pls share your experiences if you encounter this kind of thing in the past.

87 Comments  |  
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vijkap201 wrote:

I remember one thread where one dimer was harassed by flipkart/seller where he paid the amount on his own.
.
Don’t pay on your own. And let them dedeuct money from ur account else you will have to prove to them MANY TIMES that you paid.

Pls explain in whatever detail possible for u about “harassed”..

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Ramesh1997 wrote:

Pls explain in whatever detail possible for u about “harassed”..

Ech Aey Aar Aey Ess Ess Eee Dee… that’s what anyone can sense… sad toungueout

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avgn wrote:

Cred incorrectly refunded me recently

One week later the same amount of money was debited from my bank account !!!

Happened to me too. Almost 6 transactions were refunded to my account and 15 days later they deducted again

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Do not contact the seller.
Notify Amazon about it and forget about it.
Any payment you make MUST go through Amazon.
Don’t make the mistake of paying seller directly no matter what happens.

Btw what was the product? Phone?

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titamazon wrote:

30k ka fd kar do, jab mange to de do. Khud se intiate ka kya jarurat

No this is wrong it’s his duty to do the payment. I am also a seller of Amazon and I know what will happen and he will not get the money of his order and I can understand how he/she feeling right now for not getting the payment of your order as the seller will have a loss of 30k but even more than it. So don’t do this please kindly call Amazon and make the payment. Otherwise if the seller get to know about that and in this case may be Amazon will try to contact you and if you don’t get agree that you have got the product so Amazon will not say you anything but in this seller can register a FIR against you in the case of fraud and for not paying the money as he has all your details about address,phone number, everything. See if it’s a small amount so he/she can adjust but the amount is too high 30K maybe first seller try to contact you and try to make adjustments if you wouldn’t agree so then he can lodge a FIR against you. So be careful and try to make payment ASAP before seller calls.

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No this is wrong it’s his duty to do the payment. I am also a seller of Amazon and I know what will be going to happen if he/she will not get the money of his order and I can understand how he/she feeling right now for not getting the payment of your order as the seller will have a loss of 30k but even more than it. So don’t do this please kindly call Amazon and make the payment. Otherwise if the seller get to know about that and in this case may be Amazon will try to contact you and if you don’t get agree that you have got the product so Amazon will not say you anything but in this seller can register a FIR against you in the case of fraud and for not paying the money as he has all your details about address,phone number, everything. See if it’s a small amount so he/she can adjust but the amount is too high 30K maybe first seller try to contact you and try to make adjustments if you wouldn’t agree so then he can lodge a FIR against you. So be careful and try to make payment ASAP before seller calls.

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Ash-D wrote:

What’s the product op??
Here is options you have.
1. Keep the product and don’t contact anyone wait somebody to contact you.
1.1 if amazon itself do that then you can pay for product or whatever they say but make sure it’s amazon official like mails or something.
1.2 if seller contact you and ask for payment don’t do that to them directly instead like one dimer said ask him that you will place one more order and you don’t have to send the product or ask the seller to contact amazon for the payment and you are ready to pay.
2. Contact directly to amazon tell them the issue and wait what they have to say and or to do.
3. Contact seller directly (not recommended).
It’s your call you have to decide.

Bhai likhna Kya chahta hai dhang sai padh what do you want to say just read it once you are totally confused

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sricharangunda wrote:

Same happened in my case but in Snapdeal, I ordered Phillips trimmer worth 1600 and the next day I got a mail that order was cancelled and got refund later after few days I got the trimmer it had been 3 years till now no one called me

Can you order one Trimmer for me too? I’ll give you 100 Paytm Cash smile

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where is OP. after first post he is not visible.

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DEALER_BABA wrote:

Bhai likhna Kya chahta hai dhang sai padh what do you want to say just read it once you are totally confused

I have tried to list 3 options i see
If he sticks with 1 there are two things which can happen which i have listed as 1.1 and 1.2
Else he can have 2 or option 3.

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cocay wrote:

Can you order one Trimmer for me too? I’ll give you 100 Paytm Cash smile

It happened around 3 years back not now

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30k is huge amount. You should inform amazon (not the seller). They will tell options – either will do reverse pickup or will ask u pay to amazon

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DEALER_BABA wrote:

No this is wrong it’s his duty to do the payment. I am also a seller of Amazon and I know what will happen and he will not get the money of his order and I can understand how he/she feeling right now for not getting the payment of your order as the seller will have a loss of 30k but even more than it. So don’t do this please kindly call Amazon and make the payment. Otherwise if the seller get to know about that and in this case may be Amazon will try to contact you and if you don’t get agree that you have got the product so Amazon will not say you anything but in this seller can register a FIR against you in the case of fraud and for not paying the money as he has all your details about address,phone number, everything. See if it’s a small amount so he/she can adjust but the amount is too high 30K maybe first seller try to contact you and try to make adjustments if you wouldn’t agree so then he can lodge a FIR against you. So be careful and try to make payment ASAP before seller calls.

FIR = seriously??
First step is to contact the customer and request to pay money.
Only if one denies, then u can take further step P

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nomag wrote:

FIR = seriously??
First step is to contact the customer and request to pay money.
Only if one denies, then u can take further step P

Yes

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DEALER_BABA wrote:

Yes

Don’t agree at all
No cheating done by customer.
As a first step, seller has to contact customer about payment.
Only if one denies, then u can take further steps

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bankipad wrote:

Wait n watch, do not contact amazon, if they come to u then only engage

Bad advice

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DEALER_BABA wrote:

No this is wrong it’s his duty to do the payment. I am also a seller of Amazon and I know what will happen and he will not get the money of his order and I can understand how he/she feeling right now for not getting the payment of your order as the seller will have a loss of 30k but even more than it. So don’t do this please kindly call Amazon and make the payment. Otherwise if the seller get to know about that and in this case may be Amazon will try to contact you and if you don’t get agree that you have got the product so Amazon will not say you anything but in this seller can register a FIR against you in the case of fraud and for not paying the money as he has all your details about address,phone number, everything. See if it’s a small amount so he/she can adjust but the amount is too high 30K maybe first seller try to contact you and try to make adjustments if you wouldn’t agree so then he can lodge a FIR against you. So be careful and try to make payment ASAP before seller calls.

I never days dont pay to seller. But maine kaha wait and watch.

Btw 30k or 3k its all About hard earn money.

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If I was in your place I’d have informed Amazon & for payment as advised by fellow dimers never ever pay directly let Amazon make payment link and let it go through Amazon only. Keeping money & product wouldn’t be wise decision. Sooner or later karma strikes back. Anyway it’s your final call

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Thank you all for your suggestions
Let me tell you all why I accepted the product after receiving the refund.
The product was ordered in last week of October and the promised delivery date was in third week of November. The product was shipped in first week of November and got stuck with the logistics partners for 4 weeks. I doubted if product could be damaged during this period (chances of mishandling can’t be ruled out) and asked Amazon to cancel and refund, which I got in 4 days. Surprisingly, on the day when refund is processed, I received a message that order is shipped.
Now, during the October sale, like me many people had ordered and received the product and were happy with the product as I could see the reviews
Now, my thought is to take the delivery and pay the seller if the product is in good condition or return it if the product is in bad condition.
Before contacting Amazon about the issue, just thought of knowing your views and suggestions.
I thank each one of you

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Hundred_Dios wrote:

Thank you all for your suggestions
Let me tell you all why I accepted the product after receiving the refund.
The product was ordered in last week of October and the promised delivery date was in third week of November. The product was shipped in first week of November and got stuck with the logistics partners for 4 weeks. I doubted if product could be damaged during this period (chances of mishandling can’t be ruled out) and asked Amazon to cancel and refund, which I got in 4 days. Surprisingly, on the day when refund is processed, I received a message that order is shipped.
Now, during the October sale, like me many people had ordered and received the product and were happy with the product as I could see the reviews
Now, my thought is to take the delivery and pay the seller if the product is in good condition or return it if the product is in bad condition.
Before contacting Amazon about the issue, just thought of knowing your views and suggestions.
I thank each one of you

Good idea. But I think no one mentioned that some of the high value items Are insured by courier company if lost or delivered to wrong address.

Did you have to provide any OTP to receive the 30k item?

If you decide to return the item or money inform both Amazon and Seller. Don’t deal directly with seller unless Amazon tells you.

Good luck

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TaraRising wrote:

Good idea. But I think no one mentioned that some of the high value items Are insured by courier company if lost or delivered to wrong address.

Did you have to provide any OTP to receive the 30k item?

If you decide to return the item or money inform both Amazon and Seller. Don’t deal directly with seller unless Amazon tells you.

Good luck

No otp provided…. Thanks for your advice

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Hundred_Dios wrote:

No otp provided…. Thanks for your advice

Then you would not be held legally liable any way. But this also means the poor seller’s fault legally. So he’d suffer 30k loss.

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Pay for item and earn the karma
Sooner or later you have to pay for item as soon as seller realise his mistake so better u make the first move… And also we don’t know his financial status and may be he is new to this business and may be he may not get the proper help from az..

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A big surprise reply I got from Amazon when I contacted them about how should I pay the money back….. Any guesses?

Missing