Amazon return help

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I’ve never returned an item on amazon previously, so I have a pickup scheduled tomorrow for shoes. The shoes came in a box with polythene amazon packing. How should I return it? Should I just return the box or put it in the polythene cover and tape it? Thanks in advance.

12 Comments  |  
6 Dimers
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Deal Cadet
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Just put in the box and put the box in polythene, no need to tape it as the pick up guy will check the shoes.

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manav.choudhry598 wrote:

Just put in the box and put the box in polythene, no need to tape it as the pick up guy will check the shoes.

I cut the polythene on one side, is that ok. Also what about the bill should I return it too?

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Yt3 wrote:

I cut the polythene on one side, is that ok. Also what about the bill should I return it too?

Yeah that is fine else how would you even try the shoes stuck_out_tongue , bill or no bill does not matter, you will be refunded the original amount paid and Amazon has a record for that.

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Deal Subedar
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Yt3 wrote:

I cut the polythene on one side, is that ok. Also what about the bill should I return it too?

Box
Shoes with tag
Put it in any opened amazon or other packing.
Thats it

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Yt3 wrote:

I cut the polythene on one side, is that ok. Also what about the bill should I return it too?

Do not worry. Its not something you should think about too much. Put the shoes in the box and then the polythene.

Also put any invoice or other thing in the polythene too. If not found any or lost leave it.

The courier guy will check the main product and brand packing i.e. if the product is complete or not.

Ask for the proof of return. Sometimes they give a receipt. Sometimes the pickup accepted sms is received on the spot.

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There is no need to include any invoices, return slips or to re-seal the return packaging.

Once they collected it back from you, they will deal with it at their sorting office. And that is convenient for them.

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teriab33 wrote:

There is no need to include any invoices, return slips or to re-seal the return packaging.

Once they collected it back from you, they will deal with it at their sorting office. And that is convenient for them.

Amazon should have documented this return instructions clearly on their website, but does not provide these instructions there and there is a lot of confusion regarding the same.

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Deal Lieutenant
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Returned amazon fulfilled item but refund after deducting Rs.40 (shipping charge). @androgame any new rules?

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Imharsh wrote:

Returned amazon fulfilled item but refund after deducting Rs.40 (shipping charge). @androgame any new rules?

cashback adjusted ?

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