Amazon: Return instead of Replacement

253°
Entertainer
jileg

Hey!

I ordered an item which had replacement only policy but would like to return it and buy another product.

If I select for replacement first time, then return option will come 2nd time? Few years earlier this worked, despite me wanting replacement second time, they said only return is possible 2nd time stuck_out_tongue_winking_eye

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Entertainer Entertainer
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Even I wish to return a  Samsung Tab. I have not even opened the box yet. Want to return it, how should I reason with them?

Pro DealHunter Pro DealHunter
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Give reason that It will not fulfill my need for what I purchased, call cc again and again untill you get a right person to place a return request.

Deal Subedar Deal Subedar
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Return it  and when you get replacement return that too then you get refund.

https://cdn0.desidime.com/attachments/photos/730002/medium/8164670301cda33fe9ae9a4d76f0c9992e69958.jpg?1640451137

Entertainer Entertainer
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It would be easier and cost effective for them to straight away accept return expressionless

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Pro Analyst Pro Analyst
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Amazon is not generous like earlier.. Everything is automated and customer care is really dumb. So be careful while ordering itself and order only if it’s 💯 % required. 

Entertainer Entertainer
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True. Many are not even polite and are speaking in a strong tone.
I am switching to flipkart these days, especially after flipkart axis credit card, if price is same in both.
Amazon icici cc is not so useful during sales. Flipkart axis cc is double useful during flipkart axis offers.

Brand Enthusiast Brand Enthusiast
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guess what. What amazon today is because of miuse of their return policy. Most items are non returnable abd has been taken as excuse by sellers. They send inferior products and we replace until we choose good out of bad.

Pro Analyst Pro Analyst
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True.. Received fridge with dents and wrong size gasket. After replacement i got fresh piece without any faults. They’re thinking people won’t return big items and will adjust minor defects and thereby pushing rejected/returned pieces (especially during festive sale time). 

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Entertainer Entertainer
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Method in post’s description worked!

replyuser
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