Amazon SBI Card Payment Gateway Failure
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Is anyone facing this issue?
I am trying to make payment with SBI cc on amazon and everytime the transaction is getting declined. Called SBI customer care and they say no issues from their side and similarly Amazon is also citing the same claim.
I tried with 2 of my friend's card as well and same issue persists!
any solution?
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_sk_ wrote:
Same here payment declined twice after entering correct otp on gateway, it is asking to revise payment., I tried with sbi cashback credit card since that is the only sbi card I have, although T&C says excluded from Amazon sale Op, Which card your tried to use? Please comment if anyone way able to use sbi cashback credit card on current sale
Which tnc says u won't get 5% extra cashback on sbi cashback crdfit card?
YoYoDesiBeat wrote:HereWhich tnc says u won't get 5% extra cashback on sbi cashback crdfit card?

It doesn't say you won't get 5% cb but it does say it's excluded from program I.e. Current sale
Do you think that's the reason my transaction is getting declined even after getting 10% instant discount and entering correct otp?
Facing same issue myself. Check out my thread, we are not alone.
SBI Cashback Card - SBI Blocking Transactions Intentionally
Thunder766 wrote:Yes been through that too, blocking and unblocking from the beginning but this Amazon payment isn't going through at all even after entering otp.Facing same issue myself. Check out my thread, we are not alone.
SBI Cashback Card - SBI Blocking Transactions Intentionally
Tried just now and this was the error after otp & redirecting to Amazon

_sk_ wrote:
Yes been through that too, blocking and unblocking from the beginning but this Amazon payment isn't going through at all even after entering otp.
Tried just now and this was the error after otp & redirecting to Amazon
What's the SBI transaction declined reason mentioned in the SMS?
Thunder766 wrote:No sms nothing after otp messageWhat's the SBI transaction declined reason mentioned in the SMS?
tomriddle wrote:I tried almost 5 times in last 10 hours for my last evening order with cashback sbi and other variant sbi card Only option we have is to keep trying till 24 hours from the first payment failure as order will auto cancel after that. I would also lose cb rewards because of this gateway f-up!
Next try itself not working. Been waiting for 1 hr now. Still showing pending
_sk_ wrote:Tried now with sbi debit card, went fine. Lost the 5% cashback. I got that sbi card especially for this sale only, finally it didn't work. Worstu...
I tried almost 5 times in last 10 hours for my last evening order with cashback sbi and other variant sbi card Only option we have is to keep trying till 24 hours from the first payment failure as order will auto cancel after that. I would also lose cb rewards because of this gateway f-up!
same issue, tried 10+ times. Amazon is not ready to even register the complaint and solve the issue. used same cars on flipkart and is working fine. but not on amazon. its clear their payment gateway issue but they are blaming on bank
