Amazon SBI Card Payment Gateway Failure

123°
Deal Newbie
agrim14

Is anyone facing this issue?

I am trying to make payment with SBI cc on amazon and everytime the transaction is getting declined. Called SBI customer care and they say no issues from their side and similarly Amazon is also citing the same claim.

I tried with 2 of my friend's card as well and same issue persists!

any solution?

Expired
14 Comments  |  
5 Dimers
  • Sort By
Deal Newbie Deal Newbie
Link Copied
Same here payment declined twice after entering correct otp on gateway, it is asking to revise payment., I tried with sbi cashback credit card since that is the only sbi card I have, although T&C says excluded from Amazon sale Op, Which card your tried to use? Please comment if anyone way able to use sbi cashback credit card on current sale
Deal Cadet Deal Cadet
Link Copied
_sk_ wrote:
Same here payment declined twice after entering correct otp on gateway, it is asking to revise payment., I tried with sbi cashback credit card since that is the only sbi card I have, although T&C says excluded from Amazon sale Op, Which card your tried to use? Please comment if anyone way able to use sbi cashback credit card on current sale

Which tnc says u won't get 5% extra cashback on sbi cashback crdfit card? 

Deal Newbie Deal Newbie
Link Copied
Expand
dgyaan727 wrote:

Which tnc says u won't get 5% extra cashback on sbi cashback crdfit card? 

Here

https://cdn0.desidime.com/attachments/photos/808540/medium/Screenshot20220922-20364601.jpg?1663859280

It doesn't say you won't get 5% cb but it does say it's excluded from program I.e. Current sale

Do you think that's the reason my transaction is getting declined even after getting 10% instant discount and entering correct otp?
Deal Newbie Deal Newbie
Link Copied
Thunder766 wrote:

Facing same issue myself. Check out my thread, we are not alone. 

SBI Cashback Card - SBI Blocking Transactions Intentionally

https://www.desidime.com/discussions/sbi-cashba...

@_sk_

Yes been through that too, blocking and unblocking from the beginning but this Amazon payment isn't going through at all even after entering otp.

Tried just now and this was the error after otp & redirecting to Amazon

https://cdn0.desidime.com/attachments/photos/808656/medium/Screenshot20220923-001423.jpg?1663872345

Deal Subedar Deal Subedar
Link Copied
Expand
_sk_ wrote:
Yes been through that too, blocking and unblocking from the beginning but this Amazon payment isn't going through at all even after entering otp.

Tried just now and this was the error after otp & redirecting to Amazon

https://cdn0.desidime.com/attachments/photos/808656/medium/Screenshot20220923-001423.jpg?1663872345

What's the SBI transaction declined reason mentioned in the SMS? 

Deal Newbie Deal Newbie
Link Copied
Expand
Thunder766 wrote:

What's the SBI transaction declined reason mentioned in the SMS? 

No sms nothing after otp message
Deal Cadet Deal Cadet
Link Copied
Expand
_sk_ wrote:
No sms nothing after otp message
Ah, so am not alone. Same here. I was wondering what's the matter
Deal Newbie Deal Newbie
Link Copied
Expand
tomriddle wrote:
Ah, so am not alone. Same here. I was wondering what's the matter
Which variant of sbi cc are you using? And do leave a message here if it works on any of the next try. I'll do the same. 
Deal Cadet Deal Cadet
Link Copied
I have cashback sbi and sbi debit. Getting error for both
Deal Cadet Deal Cadet
Link Copied
Expand
_sk_ wrote:
Which variant of sbi cc are you using? And do leave a message here if it works on any of the next try. I'll do the same. 
Next try itself not working. Been waiting for 1 hr now. Still showing pending
Deal Newbie Deal Newbie
Link Copied
Expand
tomriddle wrote:
Next try itself not working. Been waiting for 1 hr now. Still showing pending
I tried almost 5 times in last 10 hours for my last evening order with cashback sbi and other variant sbi card Only option we have is to keep trying till 24 hours from the first payment failure as order will auto cancel after that. I would also lose cb rewards because of this gateway f-up!
Deal Cadet Deal Cadet
Link Copied
Expand
_sk_ wrote:
I tried almost 5 times in last 10 hours for my last evening order with cashback sbi and other variant sbi card Only option we have is to keep trying till 24 hours from the first payment failure as order will auto cancel after that. I would also lose cb rewards because of this gateway f-up!
Tried now with sbi debit card, went fine. Lost the 5% cashback. I got that sbi card especially for this sale only, finally it didn't work. Worstu...
Deal Newbie Deal Newbie
Link Copied

same issue, tried 10+ times. Amazon is not ready to even register the complaint and solve the issue. used same cars on flipkart and is working fine. but not on amazon. its clear their payment gateway issue but they are blaming on bank

replyuser
Click here to reply
Reply