Amex Fraud protection Alert email & SMS for 153 EURO

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Deal Subedar
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Received this mail from Amex.

To Protect our Cardmembers, we regularly monitor accounts for possible fraudulent activity. We are contacting you today as we would like to review certain charge attempts on your card with you.

We would appreciate if you could contact us at your earliest convenience on (91) 124 4190414. You can also reach us by calling the telephone number on the back of your card.

If we have already reached you in regards to this matter, please disregard this email.

Thank you for your prompt attention.

Yours sincerely

Also received sms about some 159 Euro transaction done on APP Mobile which I haven’t done.

Thankfully Amex already declined this transaction & replaced my card.

Beware guys. May be Mobikwik is culprit here ?

16 Comments  |  
9 Dimers
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i recently started getting whatsapp message and call from non 91 numbers. Definitely mobidick is a contributor here.

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Mobid**k 10 rupay k cashback me apki jaydaad k kagaj bhi leleta hai

https://cdn0.desidime.com/attachments/photos/677870/medium/IMG_20210411_112857.jpg?1618295263

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As expected, AMEX has the best customer support & latest fraud detection system. People only understand the worth of such concepts when facing situations like these, had it been some other “good reward giving” card with some other bank then you would know the pain of reversing such charge.

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guest_999 wrote:

As expected, AMEX has the best customer support & latest fraud detection system. People only understand the worth of such concepts when facing situations like these, had it been some other “good reward giving” card with some other bank then you would know the pain of reversing such charge.

Yes definitely. The way they talk that itself gives u immense satisfaction about how they care about customer. She clearly told that I needn’t to worry for any fraud transaction as I m 100% cover against fraud in Amex which is not the case with other CC.

If same would have happened in other CC, they would say "Welcome aap ******* ban gaye ho, isi liye aap ko fraud protection plan purchase karna chahiye tha humara’’ !!!

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Wow. Hats off to amex. But how did hackers do transactions. Didnt u guys turn off international transaction ?

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kkrulesdnation wrote:

Wow. Hats off to amex. But how did hackers do transactions. Didnt u guys turn off international transaction ?

Tried but not possible to block International txns
I wonder how they are not following RBI guidelines

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kkrulesdnation wrote:

Wow. Hats off to amex. But how did hackers do transactions. Didnt u guys turn off international transaction ?

It’s not possible to turn on/off international txns in Amex, they don’t have such option anywhere.

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caks2006407 wrote:

Tried but not possible to block International txns
I wonder how they are not following RBI guidelines

Probably because American Express has its own separate payment system & I guess to implement international transactions blocking they will have to develop a new system entirely for India.

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These days data breaches are high in number.
Yesterday i got a message that i have entered wrong pin using my credit card. But the fact is I have not used my card even once in last 7 days and it is safe with me. So somewhere the data is leaked, I am highly suspicious of Flipkart account

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caks2006407 wrote:

Tried but not possible to block International txns
I wonder how they are not following RBI guidelines

Thats very strange bro. But good that they are sending u new card

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manikantaks4u wrote:

It’s not possible to turn on/off international txns in Amex, they don’t have such option anywhere.

Strange. Amex is exception. All other bank cc i know have this option now.

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raman12 wrote:

These days data breaches are high in number.
Yesterday i got a message that i have entered wrong pin using my credit card. But the fact is I have not used my card even once in last 7 days and it is safe with me. So somewhere the data is leaked, I am highly suspicious of Flipkart account

Good share. Where else have u saved the card on websites ?

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kkrulesdnation wrote:

Good share. Where else have u saved the card on websites ?

Card I got about 3 months back only.
Saved at 1mg, practo, flipkart(FK axis card), Ola, Payzapp(last used, this can also be culprit)

@All dimers Please take care of your CCs and DCs as well. Better if we check our statements/emails more frequently

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raman12 wrote:

Card I got about 3 months back only.
Saved at 1mg, practo, flipkart(FK axis card), Ola, Payzapp(last used, this can also be culprit)

@All dimers Please take care of your CCs and DCs as well. Better if we check our statements/emails more frequently

Yes rightly said bro.

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raman12 wrote:

Card I got about 3 months back only.
Saved at 1mg, practo, flipkart(FK axis card), Ola, Payzapp(last used, this can also be culprit)

@All dimers Please take care of your CCs and DCs as well. Better if we check our statements/emails more frequently

Most likely from 1mg or practo or ola. Flipkart is now owned by walmart & you can rest assured that they spend more on IT security than many small banks/NBFCs & as for payzapp it is basically HDFC bank itself so you can rule it out straight away.

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Majestic wrote:

i recently started getting whatsapp message and call from non 91 numbers. Definitely mobidick is a contributor here.

Me too

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