Amount Deduct from my account But Not receive at receiver

Deal Newbie

I make payment through amazon pay UPI . Amount was deduct from my account and it was not credit at receiver account.

In amazon Pay UPI it shows successfully transaction , and got referance number ,but when i check online SBI transaction history it shows me transaction  failer.

I also inquiry at my college bank  account but amount was not credited in to their  account.

I was very disappointed because no one ,bank or amazon pay customer care help ma to get proper resolution.

Please suggest me how i got refund of my amount.

It’s my future question because payment amount is basically my college fee.

I am from middle class family .
Its a very hard from me or my family to rearrange the amount again.

Guid me what can i do. If anyone have solution of me personally .

My contact number is  9662426998

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Entertainer Entertainer
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You got ur money back? My amazon pay balance refund is stuck for more than 12 days now. They said it will automatically be credited in 5 days but its simply going on and on with every escalation.

Deal Captain Deal Captain
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Lodge an official complaint on BHIM website also lodge a grievance on Umang app.