Any one closed their citi bank(post migration to axis)?

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kartikxxx
Has anyone closed his citi bank account after it becomes/merged with axis bank?

-If yes, what is the process, can it be done online or one has to visit the branch?

-Also, what happens to balance, shall a person makes his account zero before proceeding for closure or shall he close it and bank will ask the details of another bank where the residues will be transferred.
Considering:
:Citi has penalty for having balance below 1/1.5lac.

- what your suggestion is, shall i close my citi account or continue with it?

Tia
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Deal Cadet Deal Cadet
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I'm also planning to close citi account but in my city no branch is there.

Entertainer Entertainer
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Same, the branch is too far

Helpful Helpful
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Ans 1,2,3. You need to goto branch to close. Do not empty out your account before closing any account. You will be at receiver's end against any T&C that you might be unluckily unaware of. All banks provide you the option of cheque/DD/online transfer after closing.

Ans 4. Did your converted Axis account have the same MAB, if so exit ASAP.

Entertainer Entertainer
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I don't have axis ACC.

I know banks do offer transfer via cheque/dd , but m specifically asking for Citi.

As on citi, tnc have messed up, somewhere they say withdraw all the balance before closing and somewhere they are saying that you have maintain a minimum account balance of 1.5 lakhs and she will be charged or imposed the penalty

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Helpful Helpful
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When I closed the axis account they issued a DD after deducting charges if applicable. So I suggest dont make ur acct balance 0.

Generous Generous
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jaate jaate they gave me citi indian oil LTF so keeping it as sovenier

Helpful Helpful
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Jaane mein abhi bhi der hain. Till then enjoy the Citi offers (which are in full swing)
Deal Subedar Deal Subedar
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I emptied my account. Called customer care, they took closure request over call after some detail verification. Account closed the next day.

Entertainer Entertainer
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Your account was salary suvidha or normal savings?

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