Anyone owns excitel broadband/fiber connection?

They are offering 1 year  300mbps plan which includes router/installation/security/plan for 6k

Online reviews are very negative and last year too i had very bad experience with them,that time they shut down their services in my near by area , now they relaunched with fiber.

The boy (pamplet distributing boy) told that they have taken airtel fiber hence their services are awesome this time.


So looking for dimer's real reviews.

- plan (100/200/300...mbps) 400mbps
- how is the speed : 400mbps/down/up
- how much downtime it has : 1-2 times in 6 months
- how is the service , cc and response /rectification time: 4 hours if depending on Excitel, 24 hrs if local network issues
- what price you are paying: ₹5000/6 months. 
- your city/location: Delhi/NCR

For new customers they’re offering 6k/12months/300mbps unlimited. If your local guys who will install it are good, go for it. 

highly inconsistent speed specially late evening...

Never go for 1 year plan. First check for few months and get knowledge of their service in your area. Bought 1 year here in Bengaluru (as no airtel/jio currently in my area) now regretting with this excitel.

Plan is 300 Mbps, for whole day speed is 270-300 Mbps on wifi 5ghz. After 7 o'clock speed is very inconsistent. For some days it gets reduced to 200, sometimes 150, and some days 50-70 and with 4-6 devices connected it cries on every device. It buffers a lot Mostly watching TV from streaming apps.

Service quality: local office will not solve any issue after installing. They say raise the complaint on the app and then they will take care. App will give automated reply will be fixed in 4 hours. If you chat or call customer care. They ask you to connect LAN cable and give them access via TeamViewer. Then sure shot they do some troubleshooting from their side and you start getting speed. After 10-15 minutes speed gets to be same inconsistent 70-200 varied.

I am now fed up complaining.
Not going again with excitel and their lucrative trap offer after this is over.
Moreover you have to recharge only through their website so no offers. I feel better to go with the provider which is listed on major Bill payment sites and recharge monthly with offers.

Ps: This is my experience in my area. It may vary area to area in same city as well as state.

plan (200 mbps)
- how is the speed - as promised 
- how much downtime it has - once or twice but it will depend mostly on ur LCO 
- how is the service , cc and response /rectification time - average , they take 4 hours to fix issues 
- what price you are paying - paid 5k for an year , which costs me 416rs per month
- your city/location  - Delhi NCR

remember one thing , before taking this connection do check with ur near ones who r u using it bcoz excitel is very very bad at some places bcoz LCO do not take interest in cx issues after giving connection so do check it 

my experience in past 3 month is average bcoz of downtime , they give fake promises but at according to price it is paisa wasool 

Go with well known players like Airtel/Tata Fiber/ACT/Jio.

Had taken 8 or more from them for lounge to run business, trust me , the servers or you may call it net always down (atleast 4 days in a week) , after taking act fiber net it's totally opposite ( woh kehte Hain na zamin asman ka pharak hai)

Any gurgaon dimer who owns excitel??

mumbai region, using for 5 months now, happy with speed and service. directly purchased one year plan after completing 3 months. will switch dad's office broadband to excitel in march.

Have 5+ excitel connections. All of them in Hyderabad and Telangana regions. 

No major complaints. Very small minor complaints.

can i use landline service with excitel so i won't recharge my home phone.

Its good till it works in case of failure you are at the mercy of the LCO as all depends on him. Has abrupt downtimes and in case you face a non common issue then good luck getting it resolved for months.

For netflix, YT etc and normal browsing would be good but gaming or international access is kind of trash. 

Don't go with Excitel. They won’t resolve issues. They do not provide refund of security. Chasing them since 1 month

They are offering me 200 mbps plan with 4 ott and 300 live channels at 500 per month. Since i have recharged my existing provider won't be able to take till October. But curious about the live channels list. Anyone who has used and can share list of live channels?

Landline Bill 400 off on 1600 22 Nov