Anyone Working in Union Bank of India ? I Need Help

Weird bank. If Netbanking isn't used for a year the User ID is disabled and to reactivate they send the Printed Password via courier only. Just Rs 180+18%GST is charged. Must be sending a ton of paperwork. 

au small bank is far better than these big psu banks they need every thing in written

Twitter support asked to contact their email team. After a week of no response they then requested to call their helplines. If there's no extension to Rupay Platinum DC offer on Amazon I won't need require Netbanking facility anyway. If it weren't for father's PPF account  and the  tedious process to move it elsewhere I would have asked him to close the account with this ridiculous bank by now. 

Here’s another gem: Logged into Vyom app for the first time ever and ever and the app was showing account details of someone else! 5 transactions worth Rs 2k each on the same day to Adani Gas. Only after  logging out it was resolved.