Axis Available credit limit not updated after payment

Can't remember if this has always been the case but when i cleared my dues on Sep 21, both "Total outstanding" & "Available credit limit" got updated instantly 

Refresh account from app

gauravrockz wrote:

Refresh account from app

Where is this option available? I also check in net banking and same issue

Same here, wanted to buy a laptop for a friend, contacted cc via chat, she told me to wait for 4 hours, but still same issue, just now contacted cc again, reply I got: We sincerely regret the inconvenience caused to you. Owing to a technical glitch, the available limit are not updated. Our concern team working on it. Please retry using your card after 24 hours.

Same Issue 😒

u have to talk to customer care, they will manually refresh ur available limit, no other method will help u.....do not wait just call axis credit card customer care.

bankipad wrote:
u have to talk to customer care, they will manually refresh ur available limit, no other method will help u.....do not wait just call axis credit card customer care.

Just called customer care and they are saying that there is some backend issue going on which is impacting all users since yesterday night and it will take 24hours for the issue to get resolved. If I call them back again after 24hrs if the issue is not resolved, I'm pretty sure they will repeat the same things LOL

MrMonkey wrote:
Just called customer care and they are saying that there is some backend issue going on which is impacting all users since yesterday night and it will take 24hours for the issue to get resolved. If I call them back again after 24hrs if the issue is not resolved, I'm pretty sure they will repeat the same things LOL

if the issue is from their side then it will be solved automatically, no need to worry, but in my case, it was not been updated for 14 days then I had to make a call to customer care to enhance my available credit limit and she immediately refreshed my credit limit then it started showing the actual limit

getready wrote:

Can't remember if this has always been the case but when i cleared my dues on Sep 21, both "Total outstanding" & "Available credit limit" got updated instantly 

Yes,It is instantly reflected if paid via CRED/Paytm!

I am also facing the same issue. I think there's some glitch in flipkart

bankipad wrote:

if the issue is from their side then it will be solved automatically, no need to worry, but in my case, it was not been updated for 14 days then I had to make a call to customer care to enhance my available credit limit and she immediately refreshed my credit limit then it started showing the actual limit

Mine 1000 credit adjustment pending since 40 days. 😂 still today my available credit  limit showing 1000 less. Axis fk card is having backend issue from pretty long time. 

Finally, seems like they fixed it. Check yours. @MrMonkey @ajaycdc

parthponkiya8 wrote:
Finally, seems like they fixed it. Check yours. @MrMonkey @ajaycdc

Fixed for me as well, woof

shraaj wrote:
Yes,It is instantly reflected if paid via CRED/Paytm!

Yep, Cred/Paytm payments are instantly credited.

MrKool_JJ wrote:
Yep, Cred/Paytm payments are instantly credited.

Payments were credited instantly but available credit limit was not updated. It is now fixed

MrMonkey wrote:
Payments were credited instantly but available credit limit was not updated. It is now fixed

Many Axis users were facing this issue...