Axis bank Indian oil credit card
I have got approval for axis bank IOCL CC with LTF option.
I chose this because FK axis has charges, so wanted to use this for sometime and request for fk axis LTF.
I have few queries ( I asked their CCARE but they are not very clear may be new recruits, but wanted to hear from DD).
1. Can I swipe on any card machine to get waiver on fuel surcharge at IOCL or have to swipe on axis machine?
2. Min. Transaction website says 200, but CC says 400, which is correct?
3. Did anyone receive 500 amazon voucher as per their website, CC says no such offer.
4. Initial 100% cashback of 250 when used within 30 days of card arrival. Did anyone receive this benefit. CC has no clue 
.
5. Another benefit is 1% cash back on online spends and accelerated reward points of 20 on every 100 spent at IOCL. Are these points worth?
I applied on Axis site yesterday... Took a screen recording while applying just in case they say later that it's not LTF...
I'm an Axis customer since 2003 & also have Neo & MyZone LTF so I thought that, there would be no physical visits as Axis already have my KYC docs, but someone came home, noted my Aadhar number & did biometric & told me that the Virtual card will be visible in the app after 2-3 days...
Let's see... I hope they don't decline after doing hard inquiry. I needed Fk Axis as LTF but not getting the LTF option...Flipkart always shows I'm not eligible even though I'm a FK+ member from a long time..
Sushrut.B wrote:ohh.. Good. Actually they are insisting on Aadhar, not sure why. I offered voter card but he said i may get denial.I applied on Axis site yesterday... Took a screen recording while applying just in case they say later that it's not LTF...
I'm an Axis customer since 2003 & also have Neo & MyZone LTF so I thought that, there would be no physical visits as Axis already have my KYC docs, but someone came home, noted my Aadhar number & did biometric & told me that the Virtual card will be visible in the app after 2-3 days...
Let's see... I hope they don't decline after doing hard inquiry. I needed Fk Axis as LTF but not getting the LTF option...Flipkart always shows I'm not eligible even though I'm a FK+ member from a long time..
You will for sure get it. dont forget to update here after your card arrival. I am sure you would get it
playdime wrote:Thank You... Hope you get it too...Sure will update here...: )
ohh.. Good. Actually they are insisting on Aadhar, not sure why. I offered voter card but he said i may get denial.
You will for sure get it. dont forget to update here after your card arrival. I am sure you would get it
playdime wrote:Sorry just noticed that this thread is like 1 month old...Glad you know you got it...
i already got it 45 days back. Used it and got 250 cahsback on petrol for IOCL card.
waiting for 500 amazon voucher which will be given after 90 days.
The person who came home shown me on his tablet that the fee structure is also PNN Life Time Free...So, how to claim this Amazon GV?? I have read somewhere in this thread that, we will get it after 60 days of card activation...Or is it 90 days??
i just uploaded my chat transcript in this, can you please verify ?
playdime wrote:Declined even after having an Axis Prime account since 2023 & other Credit cards from Axis...
ohh.. Good. Actually they are insisting on Aadhar, not sure why. I offered voter card but he said i may get denial.
You will for sure get it. dont forget to update here after your card arrival. I am sure you would get it
Those morons told me it's pre-approved & that's why they only took Aadhar number but no income proof...I hate this bank...😣
They did CIBIL hard inquiry also... 😞
Sushrut.B wrote:Vomplaint to rbi with pre approved proff
Declined even after having an Axis Prime account since 2023 & other Credit cards from Axis...
Those morons told me it's pre-approved & that's why they only took Aadhar number but no income proof...I hate this bank...😣
They did CIBIL hard inquiry also... 😞
Abhinav_Pune wrote:
Vomplaint to rbi with pre approved proff
They told me on the phone when they called me from the local office after I applied on their website...
I have call recording proof but RBI doesn't accept audio proof.. Even the person who came home to take the Aadhar number had said, it's Pre-approved & the virtual card number will be shown in the app within 2-3 days...
I called the local office who did the biometric & they told me to call customer care to know the reason..
I called the customer care just now but their phone customer care is a biggest joke...They told me on the phone that, I will get a regret letter after 15 days explaining why it was declined meaning they don't even know why it was declined.
Sushrut.B wrote:wait for the letter and then call their cc and tell them to approve or you would goto RBI after looking into their reason for declining, then complain to rbi. It takes 30 working days to resolve. Just need patience.They told me on the phone when they called me from the local office after I applied on their website...
I have call recording proof but RBI doesn't accept audio proof.. Even the person who came home to take the Aadhar number had said, it's Pre-approved & the virtual card number will be shown in the app within 2-3 days...
I called the local office who did the biometric & they told me to call customer care to know the reason..
I called the customer care just now but their phone customer care is a biggest joke...They told me on the phone that, I will get a regret letter after 15 days explaining why it was declined meaning they don't even know why it was declined.
playdime wrote:
wait for the letter and then call their cc and tell them to approve or you would goto RBI after looking into their reason for declining, then complain to rbi. It takes 30 working days to resolve. Just need patience.
Sorry for the typo in my previous comment...It would be regret message/email...
And no bank provides the exact reason of the credit card application rejection... The only reason banks quote are, declined due to credit policy or internal policy parameters...
And since I have complained many times to RBI already, I know RBI won't honor my complaint as they want written proofs from bank & Axis did not give me in written that it was a pre-approved offer...They told me on the phone & like I wrote before, RBI doesn't accept audio files to be uploaded...
Earlier I got my Card from Kotak & HDFC by complaining to Ombudsman but for my next two complaints regarding AU Bank & Yes Bank, they did not honor my complaint...
AU Bank had declined my application even AFTER giving me a credit card limit & Yes Bank had sent me Pre-Approved offer email...
But RBI closed the cases in their favor...I think if we complain several times, RBI thinks we are taking advantage of the system even if the reason of complaints are totally genuine...
Sushrut.B wrote:Sorry for the typo in my previous comment...It would be regret message/email...
And no bank provides the exact reason of the credit card application rejection... The only reason banks quote are, declined due to credit policy or internal policy parameters...
And since I have complained many times to RBI already, I know RBI won't honor my complaint as they want written proofs from bank & Axis did not give me in written that it was a pre-approved offer...They told me on the phone & like I wrote before, RBI doesn't accept audio files to be uploaded...
Earlier I got my Card from Kotak & HDFC by complaining to Ombudsman but for my next two complaints regarding AU Bank & Yes Bank, they did not honor my complaint...
AU Bank had declined my application even AFTER giving me a credit card limit & Yes Bank had sent me Pre-Approved offer email...
But RBI closed the cases in their favor...I think if we complain several times, RBI thinks we are taking advantage of the system even if the reason of complaints are totally genuine...
As I wrote above, this is what they replied to me on twitter in DM just now.
________________
" Hi, we wish to inform you that Axis Bank Credit Card application is approved/rejected as per Bank's internal norms. The above decision is taken after careful consideration of application on its merit in line with Axis Bank's internal policies and operating procedure. Regret any inconvenience caused. Regards, Team Axis Bank. "
_________________
No explanation whatsoever on why their local office told me on the phone that it was a Pre-approved offer.
Card office agents get commissions to make customers apply for the cards, doesn't matter the application is approved or declined, but if you ask them, they will tell you that they are only benefitted if the application gets approved.
I won't apply for any Axis bank credit card in future even if I see the LTF banner anywhere because everytime they will do hard inquiry, tell me that it's pre-approved on the phone & then decline the offer.
Sushrut.B wrote:Dada, Axis is very pesky when it comes to giving LTF cards to existing CC holders.
Declined even after having an Axis Prime account since 2023 & other Credit cards from Axis...
Those morons told me it's pre-approved & that's why they only took Aadhar number but no income proof...I hate this bank...😣
They did CIBIL hard inquiry also... 😞
At least, yours was rejected quickly.
DimeDime wrote:
Dada, Axis is very pesky when it comes to giving LTF cards to existing CC holders.
At least, yours was rejected quickly.
They can accept or reject based on their criteria & I can fully understand that, but why they need to lie like, it's a Pre-Approved offer, the virtual card number will be shown in my app in 2-3 days etc?
That's what makes me angry...
No need to say all these BS to the customers if it's not Pre-approved offer just for the commissions...
Sushrut.B wrote:Naam badlu bank se kya expect kar sakte ho?! Chaal-kaapt me expertise hain is bank ki.They can accept or reject based on their criteria & I can fully understand that, but why they need to lie like, it's a Pre-Approved offer, the virtual card number will be shown in my app in 2-3 days etc?
That's what makes me angry...
No need to say all these BS to the customers if it's not Pre-approved offer just for the commissions...
Sushrut.B wrote:They can accept or reject based on their criteria & I can fully understand that, but why they need to lie like, it's a Pre-Approved offer, the virtual card number will be shown in my app in 2-3 days etc?
That's what makes me angry...
No need to say all these BS to the customers if it's not Pre-approved offer just for the commissions...
Wait for 3-4 days, you will get an email with a pdf stating the exact reason for the rejection. I am 1000% sure that it will have some bogus reason like address wasn't verifiable or something like that.
After you get that email, weigh the importance of your current Axis CCs vs going to RBI for an appeal.
Personally, I think if the result of the appeal comes out in your favor, then you might end up with a target on your back. Axis will comply begrudgingly with the order, but later on do something really petty like terminating your CC relationship with them citing some "internal policy". Then even RBI won't be able to do anything at all.
Sushrut.B wrote:As I wrote above, this is what they replied to me on twitter in DM just now.
________________
" Hi, we wish to inform you that Axis Bank Credit Card application is approved/rejected as per Bank's internal norms. The above decision is taken after careful consideration of application on its merit in line with Axis Bank's internal policies and operating procedure. Regret any inconvenience caused. Regards, Team Axis Bank. "
_________________No explanation whatsoever on why their local office told me on the phone that it was a Pre-approved offer.
Card office agents get commissions to make customers apply for the cards, doesn't matter the application is approved or declined, but if you ask them, they will tell you that they are only benefitted if the application gets approved.
I won't apply for any Axis bank credit card in future even if I see the LTF banner anywhere because everytime they will do hard inquiry, tell me that it's pre-approved on the phone & then decline the offer.
Hmm.. strange. I believe similar issue was resolved i guess.check dd forum once. I dont remember the ids of those folks
playdime wrote:https://www.desidime.com/discussions/got-reveng...Hmm.. strange. I believe similar issue was resolved i guess.check dd forum once. I dont remember the ids of those folks
playdime wrote:Hmm.. strange. I believe similar issue was resolved i guess.check dd forum once. I dont remember the ids of those folks
https://www.desidime.com/discussions/got-reveng...
He has written in that thread that, "I myself was being given myzone as a pre-approved card"
I got MyZone LTF too but in this IndianOil card case, I can't complain to RBI as I don't have a written confirmation from Axis that this IndianOil card was pre-approved...Axis guys told me on the phone but RBI doesn't honor verbal proofs & they only have option to upload screenshots (written proofs)....
Sushrut.B wrote:https://www.desidime.com/discussions/got-reveng...
He has written in that thread that, "I myself was being given myzone as a pre-approved card"
I got MyZone LTF too but in this IndianOil card case, I can't complain to RBI as I don't have a written confirmation from Axis that this IndianOil card was pre-approved...Axis guys told me on the phone but RBI doesn't honor verbal proofs & they only have option to upload screenshots (written proofs)....
Read it in its entirety, while being mindful of the context:
I myself was being given myzone as a pre-approved card while holding ltf Flipkart but that myzone had annual fees.
Meaning:
Applied via:
https://maximus.axisbank.co.in/external/custome...
1.PromoCode: PF2
2.No credit bureaus (CIBIL, Experian) hard inquiries
3.CL same as existing Axis CL
4.Charged unless otherwise explicitly mentioned.
5.New CC shows up almost immediately
6.No Biometric KYC.
So decided to apply for it through the website which not only got my cibil hit with a hard enquiry but also resulted in rejection.
Meaning:
Applied via:
https://clctab.axisbank.co.in/DigitalChannel/We...
1.PromoCode: PNN
2.Credit bureaus (CIBIL, Experian) hard inquiries
3.CL might not be same/shared
4.LTF
5.If everything is a-Okay, then it takes 1-2d for approval, 3-4d for delivery in metro cities.
6.Biometric KYC with the handled device. The whole 9 yards. Phone verification. House and Office Address Verification. Everything.
IMHO, RBI Ombudsmen has erred in its judgement there. He is lucky(as of now, at least).
That being said, Axis deserves such punishments for not being transparent about the TnC in the first place.
I used the 2nd one...
Applied via:
https://clctab.axisbank.co.in/DigitalChannel/We...
1.PromoCode: PNN
2.Credit bureaus (CIBIL, Experian) hard inquiries
3.CL might not be same/shared
4.LTF
5.If everything is a-Okay, then it takes 1-2d for approval, 3-4d for delivery in metro cities.
6.Biometric KYC with the handled device.
_________________________
But in my case, there was no verification as the local office told me I only need to do biometric & no verification & income proofs are needed as it's a "so-called" pre-approved offer...
And yes, maybe it was his first complaint with Ombudsman so RBI honored the case even though he didn't have Pre-Approved offer in written, but since I already had to complain several times, they are now closing the cases even when I am providing valid proofs...
And Yes I love to see Axis getting screwed & I had commented the same in his thread too...
Sushrut.B wrote:What do you see in the first one?I used the 2nd one...
Applied via:https://clctab.axisbank.co.in/DigitalChannel/We...
1.PromoCode: PNN
2.Credit bureaus (CIBIL, Experian) hard inquiries
3.CL might not be same/shared
4.LTF
5.If everything is a-Okay, then it takes 1-2d for approval, 3-4d for delivery in metro cities.
6.Biometric KYC with the handled device.
_________________________
But in my case, there was no verification as the local office told me I only need to do biometric & no verification & income proofs are needed as it's a "so-called" pre-approved offer...
And yes, maybe it was his first complaint with Ombudsman so RBI honored the case but since I already had to complain several times, they are now closing the cases even when I am providing valid proofs...
And Yes I love to see Axis getting screwed & I had commented the same in his thread too...
Is IOCL listed there?
Sushrut.B wrote:If the first link shows IOCL(even as a paid one) for you, then do file a complaint against Axis and hope that you too get lucky.No...It's only on the digital channel, 2nd one...Yes he's lucky...Maybe RBI also got confused with the terms of Axis lol so they decided in his favor but I'm happy that he got lucky... : )
DimeDime wrote:Leave it... Since I applied via 2nd link, I won't be doing that...I just applied because it was shown as an LTF card but not that desperate for this card...
If the first link shows IOCL(even as a paid one) for you, then do file a complaint against Axis and hope that you too get lucky.
I hate the fact that they told me it's Pre-Approved while maybe it was not plus they did hard inquiry which they shouldn't do for old customers who already have 2 cards with them & savings account since 2003...
Also after logging via the first link, it showed me the application status of previous MyZone card which was approved...There was no option to apply for any other cards...
Sushrut.B wrote:
Leave it... Since I applied via 2nd link, I won't be doing that...I just applied because it was shown as an LTF card but not that desperate for this card...
I hate the fact that they told me it's Pre-Approved while maybe it was not plus they did hard inquiry which they shouldn't do for old customers who already have 2 cards with them & savings account since 2003...
Also after logging via the first link, it showed me the application status of previous MyZone card which was approved...There was no option to apply for any other cards...
That means it was not preapproved. They tricked you into applying freshly to get their commission and complete their target. Same happened to my friend last week. They called him and he went to branch to apply and to do KYC. He was told it’s preapproved but was declined. 4-5 days later he got another call and they said again it’s preapproved. But this time they said it can be self applied through net banking preapproved offers. So he opened app and there was preapproved offer shown. Card was instantly approved. If it’s preapproved then there is no need for anyone else. You can self check, apply and card is instantly approved.
