axis bank upgraded my CC and charged appx 3.5 joining fees also for addon crad

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Deal Cadet
slowpoison

Guys help needed,

Maine galti se axis app me cc upgrade me click kr diya,uske baad mera old card with 1 addon card new select credit card upgrade ka msg gya aur 3000+540 gst 2 times debit ho gya, now ab wo bol rhe ye reverse nahi ho skta kyuki upgrade already ho gya,ab aak cc dispatch ka msg aaya,now what to do approx 7k debit ho gye cc se,what if i don't accept the credit card?

Any other solution?

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Benevolent Benevolent
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Axis Axis Axis har jaga isko hi log sunarahe hai DD par...idar aisa haal hai to najane pure desh me kya haal hoga iska....
Ye chor tha/hai/rahega...:(
@guest_999

Community Angel Community Angel
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Never seen such a pathetic bank in my life, i only keep its products to take revenge 

Helpful Helpful
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revenge ?! 
How? elaborate please 😬
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Deal Cadet Deal Cadet
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What if you don't active new card ... ?

Deal Cadet Deal Cadet
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thats what i m asking, i rejected the parcel containing the card,i dont what will happen
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Generous Generous
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Isn't the new rule from RBI says if don't activate the card, we can't be charged?

@guest_999

Recently i was fooled by hdfc about ltf diners card. Received the card but it wasn't ltf. Didn't activate the card and blocked it and i wasn't charged a single penny.

Deal Cadet Deal Cadet
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I think it is about new card applications, may not be about card upgrades. Better to read that RBI notification

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Critic Critic
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If upgrading card in axis app involves more than 1 click/touch then it won't be considered as "unsolicited" from RBI rules point of view. if just one touch/click was required then may be possible to get charges reversed by complaining to axis nodal officer by quoting above rbi rule & saying accidently touched/clicked the option.

Deal Cadet Deal Cadet
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only 1 click was done from notification
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Generous Generous
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Thank God, I was saved. Whenever I clicked on this upgrade option, it shows offer not available for you. Now I won't click on it ever.

Deal Cadet Deal Cadet
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+1 joy

Helpful Helpful
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I close my savings account last week, now only holding CCs

Deal Cadet Deal Cadet
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Upgraded to which card with such high charges?

Deal Cadet Deal Cadet
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select credit card
Deal Cadet Deal Cadet
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Two days back I have closed my Axis flipkart cc as my credit limit on the card is very less I.. e 15000, the customer care didn't tried to retain and closed the card on request, may be they are doing over business and want to let go if any customer wants.
Deal Subedar Deal Subedar
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Ok, so your card is upgraded now and whenever you are requesting an upgrade in the Axis bank app it clearly showcases joining and annual fee. Certainly you have ignored it. Now to come out of this and save yourself paying 7k follow these steps:

1. Do not activate the card at any cost

2. Follow up with Axis bank representative and ask them to raise a issue for reversal of joining fee

3. Tag rbi and axis on Twitter and ask to resolve the dispute

4. Visit branch if possible and provide a written complaint

5. Write and email to axis bank higher authorities cc'g rbi as well. This is the most effective one.

Mind it you need to get this dispute resolved within the month otherwise overdue can destroy your CIBIL.

Helpful Helpful
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Buddy there is no add-on fee on Select credit card. You been scammed talk with support followed by pno (not good experience)

I have 2 add on cards with no fees

Benevolent Benevolent
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what happened? charges reversed? @slowpoison

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