Urgent | Paytm account Flagged, the worst story | Please help

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Deal Subedar
ai9

Hi Dimers,

Yesterday, at 2 AM i returned the product purchased from Paytm, cause it was a misfit shoes. (no smaller size available, so no exchange and hence return)
The moment, I gave the return request, within few seconds I received an email stating that my return request is cancelled
Due to tampered / open package.

I tried contacting Paytm that very moment, but could not reach even after 20 mins hold on the phone.
I don’t understand the reason. The courier guys not even attended the pick up and return request rejected on such a stupid reason.
That too in a fraction of seconds, in the middle of the night. hushed

Today, morning again I tried contacting Paytm, after 12 mins of hold, I could get through.
After having a talk with them, they are saying my account is flagged with suspicious activity. I asked for the explanation.
After much arguments they stated, that the return count is on higher side. (in last 3 months out of 54 orders return is 13(due to size issues, or wrong products received))

I am using Paytm since 2010, and my average monthly purchase is around 10-12k and utility bill payments additional.
I am Paytm First too.

Now they are not accepting the return, the account is flagged and they have no resolution.
My few products are on the way too. What shall I do?
Shall I accept the pending order deliveries?

Have any of the Dimers have come across such situation and got any resolution for the same?

Please guide. Paytm account on flagged mode. Stuck up with the products to return. sad pensive
and fade up with the Paytm customer care.

Please help
19 Comments  |  
11 Dimers
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Deal Subedar Deal Subedar
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Pls advice something atleast in this situation

Deal Subedar Deal Subedar
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twitter is your only hope…or u can choose to accept the deliveries and wait for a month. it maybe a temporary block. curious to know what u buy from paytm these days. i haven’t placed a single order on paytmmall since they stopped that monthly 200 off on 299 code and the 100% cashback loot wink

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Deal Lieutenant Deal Lieutenant
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[In last 3 months out of 54 orders return is 13(due to size issues, or wrong products received n Stuck up with the products to return.]]
Above is the pblm i highly doubt ur using it for PERSONAL use, twitter is ur only solution….

Deal Subedar Deal Subedar
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I am using it for my personal use only. I returned products due to size issue or wrong products received and that is acceptable in online business.

Deal Subedar Deal Subedar
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I am using it for my personal use only. I returned products due to size issue or wrong products received and that is acceptable in online business.

Deal Subedar Deal Subedar
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Almost 25% of return rate is not good and that too with shady companies like paytm.

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Deal Subedar Deal Subedar
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Paytm Was Good For Recharge In Initial Days… So Is The Current Days.
Nothing Else To Buy From Paytm.

Helpful Helpful
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Bahut sad bahut sad

Deal Newbie Deal Newbie
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As you returned 13 item of sellers out of them if 5-6 sellers have case against you to paytm seller support for receiving damage/different products then they make note of it and take action on customers.

Deal Subedar Deal Subedar
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There are no damage and no different products were returned.
I am a genuine buyer and expect the same from the seller.

Paytm is not worthy anymore.
I will write to higher authority and make sure Paytm is in trouble. rage

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