Banggood order not received from 02 months

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Hi, I order AUN AKEY 6 projector from Banggood on 25-05-2020 and it was shipped on 27-05-2020. Tracking No is YTZDH0052505032YQ.

https://t.17track.net/en#nums=YTZDH005250...YQ

I selected India Direct Mail, paid shipping insurance and custom insurance also.

But It has not bee been delivered even after 02 month.

If I ask for refund from banggood, will they refund? If they refund, will I still get the order as it is already shipped? smiling_imp

Currently Indian customs are not clearing Chinese orders. Dont know when they will clear? Even the last Entry seems to be fake and made by banggood to deny refund , as custom problem items are not refunded.
“2020-07-09 21:44 New Delhi, India, Waiting for custom clearance in India Waiting for custom clearance in India”

If anybody else is also facing similar problem, please let us know.

15 Comments  |  
7 Dimers
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As per 17track..your shipment has already reached india (2 weeks back)
They won’t issue refund now!

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shivrajsingh wrote:

Thats why they created this entry in all shiptments to deny refund. eg YTZDH0032000538YQ another shipment.
https://t.17track.net/en#nums=YTZDH00320...YQ

what to do now?

Don’t think they manipulated the shipping status
You should get the order delivered locally via ship rocket (GATI no longer handles IDM shipments)

PS: Contact them…if the package isn’t lost, they wont issue refund..they keep extending the deadline until u get it (My experience with AE recently)

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getready wrote:

Don’t think they manipulated the shipping status
You should get the order delivered locally via ship rocket (GATI no longer handles IDM shipments)

PS: Contact them…if the package isn’t lost, they wont issue refund..they keep extending the deadline until u get it (My experience with AE recently)

I am sure, they manipulated shipping status. Of course , the order may be pending at Custom department, but they have not actually started examining or clearing the orders. Its just
Anyway, any idea how long will customs take considering present scenerio? Some people are saying year end! It is real?

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Deal Cadet
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I have Pm’ed you their What’s app group (if you don’t know already), you can ask the admins. Also make a post on their /r/Banggoodfans too they sometimes reply there. Good Luck!

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Have you received your order? Mine also been strucked in delhi customs since 9th July

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Same problem bhai shivraj ji bilkul same problem

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arjunyadav.say907 wrote:

Have you received your order? Mine also been strucked in delhi customs since 9th July

No bro. As far as I know, nobody’s order has been delivered. 3 months have passed from order date. I will ask refund now.

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a999ashish wrote:

Same problem bhai shivraj ji bilkul same problem

Any idea, whether will we receive the order? I have read that it won’t be delivered by this year.

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Hi All,

I don’t think they will be able to deliver in near future.

I placed order in May, like most of yours it reached India after 2 months on 9th Jul & under customs clerance from 2 months. They dragged till last month & now they are willing to refund but I badly need the products as few components are not avilable in India.
I’m getting from AE with delay, few never came or lost and no progress from Bangood.
I hope there is no hold but customs r scrutinising all chinees parcels thoroughly. Most of my small AE PACKETS 50+ WERE CUSTOMS EXAMINED AND DELIVERED

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pradeepkumarts9997 wrote:

Hi All,

I don’t think they will be able to deliver in near future.

I placed order in May, like most of yours it reached India after 2 months on 9th Jul & under customs clerance from 2 months. They dragged till last month & now they are willing to refund but I badly need the products as few components are not avilable in India.
I’m getting from AE with delay, few never came or lost and no progress from Bangood.
I hope there is no hold but customs r scrutinising all chinees parcels thoroughly. Most of my small AE PACKETS 50+ WERE CUSTOMS EXAMINED AND DELIVERED

The worst part is they refunded full money about 14 days ago.
BUT Its still has not been credited in my card till now. Same issue with another friend also. I dont know whether they even refunded in actual!

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I too face same problem. Delhi customs hasn’t published latest detained packages also. Had any one managed to recieve your package

Final status was waiting for custom clearence Jul 09 2020

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shivrajsingh wrote:

No bro. As far as I know, nobody’s order has been delivered. 3 months have passed from order date. I will ask refund now.

Bangood customer care asked me to check with Indian customs for update

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nikismask165 wrote:

Bangood customer care asked me to check with Indian customs for update

The order was not shipped to you directly. There is an intermediate shipment company, perhaps ship rocket. You can’t get any update from Indian Customs.
Moreover, I ordered another projector from worth 16000 from Aliexpress on 28 August , shipped through Gati and it reached my hand in just 15 days. Custom charge 2100 on declared price $48.
Banggood ’s ahipping company is not clearing the parcels from Customs.

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