Bank of Baroda Savings Account Online Opening for Existing Customers (Closed Account but Active Customer ID)


I was trying to open Bank of Baroda Lite Savings Account online for my mother but got the error message that she's an existing customer.

She had closed her account around 3 years back. For clarification, visited the branch today and they said that Customer ID is still active and shall remain so forever.

This is very absurd actually. Two questions here :

- Any way to get this resolved? i.e. get the Customer ID mapped to mobile number, Aadhaar and PAN removed?

- Can BoB Lite Savings Account be opened at the branch as well? I would avoid that route but will eventually go ahead if there's no way left.

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As of now, online account opening of any bank is only possible for "new to bank" (new PAN) customers only. @guest_999

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