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be cautious while ordering from seller COCOBLU RETAIL on platform amazon

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Budding Star
HasdaChehra

this seller cheats buyer by sending low MRP item of same brand

ordered tracksuit worth Rs.2899

received trackpant worth Rs.1049

unethical business practices on platform by seller

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Pro Community Angel Pro Community Angel
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Its official amazon seller (successor of cloudtail). No other seller is more trusted than this on amazon atleast. 

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Pro Community Angel Pro Community Angel
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Its official amazon seller (successor of cloudtail). No other seller is more trusted than this on amazon atleast. 

Budding Star Budding Star
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check seller reviews once. you won't be trusting seller again
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Helpful Helpful
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That is why always make video for every parcel unboxing. Now a days if some mishaps happen they don't exchange or return. Online shopping is onna due soon mark my word.

Budding Star Budding Star
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yes i did that.
marking your words aswell.😞
Helpful Helpful
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Faking MRPs is a problem on every platform. MRP Rs. 2500 item can be Rs. 1000 item the next hour, selling for Rs. 500 both times.

Scamkart is the biggest in this

Helpful Helpful
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Faking MRPs is a problem on every platform. MRP Rs. 2500 item can be Rs. 1000 item the next hour, selling for Rs. 500 both times.

Scamkart is the biggest in this. Amazon has it too.

There are multiple problems online platforms have but they don't seem to be willing to sort them.

One of them is grouping different items together in a single listing. Posted it here.

Generous Generous
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whats the problem then just return and have your money

Budding Star Budding Star
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Since product received is different, process is- first raise complaint, then pickup will happen after they check and then refund. Not as easy as you mentioned 

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Generous Generous
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My father's order was messed up in the same way but after seeing photos, they actually send correct replacement without asking for return, which is the new procedure and TnCs. 

They didn't even bother to ask for unboxing video. And even let my father to keep the different cheaper brand polo tshirt! This is oct 28th 2023.

Seller cocoblu retail.

My father rarely orders from online as he says he doesn't how to collect coupons and all.

My father actually has a better online problem solving experience then me lol. Even naaptol or something like that replaced a water tank cleaning item after one month, that too without taking the earlier broken one! My father did not check the product immediately after getting it and requested for the single pipe that was broken.

But they actually send the entire thing instead of one component that was broken (probably during transit)!

I was really disappointed with him for losing money and not checking the product within the 10 days return period. And I was shocked on both the incidents!

It was a very warm gesture from the customer service personnels (God bless those people who were in charge that day) shown towards my father, who's still new to online ordering methods.

Budding Star Budding Star
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Wonderful experience shared.👌🏼

Please share relevant screenshots of your/father experience to make it more reliable to read for other readers. Don't forget to mask identity/financial details from screenshots.

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