Par_ wrote:ICICI cannot beat HDFC in customer support online or offline.
I am using HDFC for last 13yr and ICICI for 8yr. and used both account in multiple city. HDFC staff found very cooperative in any branch most of the time. and ICICI found uncooperative most of the time.
IDFC support is also good in private.
For public bank, choose bank which has branch near to you.
ICICI is my primary acct for last 23 years and I have so far shifted to 4 different cities.
In all these years, I had to visit the branch only 8-10 times, incl once for demo 500/1000 change and 3 times for address change. Otherwise, everything is possible through their website.
Their mobile app is trash though.