https://www.desidime.com/discussions/beware-of-amex-jewellery-purchases?page=1#post_9225564
This is really so embarrassing
Beware of amex jewellery purchases
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So standing at Pac Chandra jewellers bought a diamond earrings for my mom & took out amex to pay 118500.
Lo & behold I enter my pin & transaction is declined.
Immediately called support & the girl says you need to have POS transactions enabled.
Then she checks & says but I see its already enabled
Places me in hold ten comes back & says sir in first six months you can't make jewellery purchases as it's high risk
When I say where's it written I can't make purchase in first six months she points to 39.2 most important terms & conditions. Amex reserves right to deny all jewellery purchases.
But where foes it say can't make purchase within first six months?
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https://www.desidime.com/discussions/beware-of-amex-jewellery-purchases?page=1#post_9226028
Yes another dimer also faced same issue long back and posted here, Amex people are polite but they have very absurd TnC
Recently I closed add-on card(Amex PT Travel) of my bro and wanted to issue same for my sister - both of them live in city where Amex does not issue cards
I was never told that add-on card holder has to live in amex card issuing cities, they declined to issue add-on card but bro's card closed - I argued this is very absurd rule which no bank follows, and when primary card holder is responsible for all dues why should add-on card holder live in Amex city only. Nothing worked.
He sort of hinting me to edit aadhaar and send😄
he was saying repeatedly that all they want is an aadhaar with Amex city address, you can do that...
https://www.desidime.com/discussions/beware-of-amex-jewellery-purchases?page=1#post_9226355
caks2006407 wrote:Yes another dimer also faced same issue long back and posted here, Amex people are polite but they have very absurd TnC
Recently I closed add-on card(Amex PT Travel) of my bro and wanted to issue same for my sister - both of them live in city where Amex does not issue cards
I was never told that add-on card holder has to live in amex card issuing cities, they declined to issue add-on card but bro's card closed - I argued this is very absurd rule which no bank follows, and when primary card holder is responsible for all dues why should add-on card holder live in Amex city only. Nothing worked.
He sort of hinting me to edit aadhaar and send😄
he was saying repeatedly that all they want is an aadhaar with Amex city address, you can do that...
Maybe they changed their policy in past few years.
I got 2 add on card issued and delivered before covid to family members living in non Amex issuing cities.
I was even allowed to update my Amex address to a non Amex issuing city and was told they will deliver a new card to me if the old one expires.
https://www.desidime.com/discussions/beware-of-amex-jewellery-purchases?page=1#post_9226808
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for primary card holder city does not matter for card renewal
SnippierJoker wrote:things changed now, do not cancel add on cardsMaybe they changed their policy in past few years.
I got 2 add on card issued and delivered before covid to family members living in non Amex issuing cities.
I was even allowed to update my Amex address to a non Amex issuing city and was told they will deliver a new card to me if the old one expires.
for primary card holder city does not matter for card renewal
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