Hot Deal

BigBasket Gift card/wallet issue

1699°
Deal Cadet
vm7

I bought 5K BigBasket GV from @royalraj at 15% discount on Feb-4.

https://www.desidime.com/tradings/looking-for-b...

He informed he received the voucher as a company incentive. I paid via Paytm. Added to BB wallet on the same day, and placed an order for 1.5K on Feb-5. After placing the order, I bought another 5K BigBasket GV from @royalraj at 13% discount on Feb-5. Added to BB wallet. My order was delivered on Feb-5 and I received a cashback of Rs 150 in BB wallet. So far so good.

Gift Code: 1004300012******
Gift Code: 1004300016******

After the order was delivered, the strange thing happened. My remaining BB wallet balance of Rs. 8686 was debited by BigBasket. After multiple follow-ups, I got the following reply from BigBasket.

—————————————————————————————

“We would like to inform you that as per an update from the concerned team, you had paid Rs.1 for the git cards and Rs:5000.00 is credited to the wallet. Hence, we have deactivated the account and debited the gift card amount from the Bigbasket wallet.”
-———————————————————————————-

I lost the money in my BigBasket wallet and my 4.5 yrs old BB a/c. I was communicating with @royalraj since this happened and informed him to get the gift card issue sorted out with his company. I haven’t received a clear explanation from his end. Now I doubt the source of the gift card. I request @royalraj to come forward and take the ownership of this issue.

I also request everyone buying BigBasket GVs from other dimers to ask for source proof. BigBasket can take away your wallet money without your consent, if they find something suspicious.

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https://imgur.com/4...ST

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Shopping Friend Shopping Friend
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I am also a long time bigbasket gv seller. If you see someone giving too much discount like 15% please ask them to give a proper gv invoice or email screenshot. Ask sellers to give SS even of you are buying for 7-8% discount. A seller who has nothing to hide will always be more than happy to provide screenshot. Buy from reputed bigbasket gv sellers like @nomag etc… (Sorry if i left someone to tag). If you are getting somewhat same discount in gv site it is recommended to buy from there instead of saving 1-2%

Community Angel Community Angel
Admin
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@vm7 Got this revert from him on personal message.

“This is to inform you that GVs were recd. from my company. Further, I always and multiple times told the buyer to use the GV on the same day. They have clearly agreed to this by buying the GV.
So, I am not wrong here. Buyer agreed to this thing and they bought it. I futher informed them that in order to avoid hassles and confusions later on, they should use that on same day by ordering groceries.
I have informed the issue to my company and they are looking into it. But I haven’t heard from them.”

I have asked him to keep you posted on the progress and be in touch with you as well.

Generous Generous
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So ,if his GVs were legal , why he was forcing his buyers to use on same day ? / instant .
This statement raises huge red flags .

/// Chor ke dadhi me tinkaa .

And all this things like , GVs from company etc looks like big jumlaa .

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Deal Cadet Deal Cadet
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thanks @bumblefoot for following up.

>>> I always and multiple times told the buyer to use the GV on the same day.
Yes, I used the GV on the same day. I added to my BigBasket wallet.
I had told @royalraj I’ll place the order the same day/next day.

>>> I futher informed them that in order to avoid hassles and confusions later on, they should use that on same day by ordering groceries.
Next day, before buying the 2nd GV, I had told @royalraj I used 2K from the 5K GV.
@royalraj didn’t tell to use the remaining 3K before buying the 2nd GV.

Deal Subedar Deal Subedar
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I clearly told you to use the GV. Simply adding them in your account is not using them. Further, I am not concerned with how much you used and how much is left in your GV. When I gave GV I told to use it but if you used partially, then I am not concerned with it.

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Generous Generous
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And please trade on your own risk , do not involve DD staffs in between .

Pro Tech Guru Pro Tech Guru
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@royalraj If you got gv from company you can atleast share screenshot of the same or as Big Basket said You Purchased GV in Rs 1 So you can Refund To the Dimer who purchased from you.

Deal Cadet Deal Cadet
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"@royalraj":https://www.desidime.com/users/...63 yesterday I sent a mail to you and your company regarding the GV. I didn't get any response yet. You can reply to that email since you got the GV from your company. I need that confirmation in writing via email from you or your company. We can move legally against your company in that case, for providing fake GVs to employees. We paid money via Paytm to your phone number, which is same your company's contact number. How do you justify that? Will you deny if I say "the company" is owned by your father?
Deal Cadet Deal Cadet
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@royalraj “the company” website which had your phone number seems to be down. is it a coincidence? will it be back online with a different contact number? rolleyes

Deal Cadet Deal Cadet
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@abhishek012 I’ve verified @royalraj doesn’t work at Accenture. That was the first alarm.

Shopping Friend Shopping Friend
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imp

He is unemployed and hence entered into new GV business. companies always give GV for own use and tax is not charged for food or due to incentive.
Hence, so called street co does not need goods worth 5K, you better pay him Re 1 more to him , being his cost.

Deal Cadet Deal Cadet
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If it was specifically told to use the gv
Why havent you used it?

Going back now n blaming the seller that uts blocked is not correct.

Deal Cadet Deal Cadet
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@bahuballi whom to blame for the BigBasket account blockage even if I had used the entire amount? I think BigBasket didn’t take any action against me, since they could recover the amount from my wallet.

Deal Cadet Deal Cadet
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I am just saying that if it was specifically mentioned
To you shud be extra cautious to use it

Or rather you shud hve avoided buying it

Worst case scenario – if the seller has got the voucher via some loot, he is not gonna come forward n accept that

Account blocking yes it happened
You can always create a new one

I am not saying that happend us correct

I am just saying that you shud hve been cautious to use it entirely

Deal Lieutenant Deal Lieutenant
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Selling gift vouchers bought via illegal means, without disclosure, is plain wrong. No ifs and buts.

In retrospect, @vm7 should have been more cautious but you kind of easily trust people when they have higher karma and no issues reported in past.

Dear @royalraj – Greed make us do wrong things at times which we would have never expected from ourselves. This can happen to the best of us. Request you to please come forward and return the amount to the buyer and settle it amicably. Few bucks are not going to make you rich; good wishes & vibes matter much more than in difficult times. pray

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Flame Flame
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@ash-d

Benevolent Benevolent
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Many got saved as they got offer of 40-50% which itself says all.
But you were not so lucky as offer was reasonable and from a old dimer.
Sad part is this bug/trick (I don’t know don’t pm me) whatever it is still working and they haven’t fixed it yet.
People are still selling those gv over telegram, whatsapp for sure the one you got is from the same source.

Deal Cadet Deal Cadet
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@Ash Yes, many got saved. I hope only two of us bought GVs from @royalraj
@royalraj has confirmed he received the GVs from his company.
So it’s possible his company is the source of all GVs.

Deal Lieutenant Deal Lieutenant
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He Said he have 2.60 Lakhs worth Gvs and his friend got 1.80 Lakhs. So you can imagine the kind of Scam This one can be. If he git Gvs from his company he wouldn’t have redeemed it. Its Simple.

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Community Angel Community Angel
Admin
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Hey guys whats the progress here.

@royalraj mentioned he is willing to refund the money.

Deal Lieutenant Deal Lieutenant
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Just for one Gv he is refunding and rest he is saying, he is not bothered as he said use it on same day

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Deal Cadet Deal Cadet
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@SunnyKh already told he didn’t use the GVs. @royalraj we trusted you, we expect the same trust from you too.

Deal Subedar Deal Subedar
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I’ve sent email to bigbasket and Woohoo to verify the same. Let them respond.
Fully refunded back @SunnyKh

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Deal Lieutenant Deal Lieutenant
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Refund Received from @royalraj Matter closed from My side, Just Want to Say Please believe in Karma system. Even after having so much, you are getting involved in such things. Just Be happy with what you have. Don’t think BB won’t do anything to you, Karma Will work in its own way.

Pro Tech Guru Pro Tech Guru
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Any update @vm7

Deal Cadet Deal Cadet
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Received partial refund from @royalraj
Thanks @royalraj for coming forward and resolving this issue.
Matter will be closed from my end tomorrow. Thanks everyone for the support 🙏🙏🙏

@bumblefoot @pingpong @krskinsr1 @saymyname78 @SunnyKh @Cool07 @PabloEscobar @popeyethedimer @hotchap @SupportFARMER @popeyethedimer @AJ89 @Siddhartha07 @Himanshu1234567 @caks2006407 @GoogleCA @AyushiiiVijay @chai_lover @Total_Fun @Smiling @utking @Cool07 @AmongUs @goss8877 @Maverick_23 @SHARKTANK @sumit031 @DealFinder @Simbha3 @abhishek012 @bahuballi @SparkRockerz @Ash

Dimer of The Year 2021 Dimer of The Year 2021
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Good, now from next time, please, before trading if you’re sceptical clear your doubts beforehand to avoid further confusion and all of this…else later you’ll have no-one but yourself to blame.

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Pro Community Angel Pro Community Angel
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Good to know the issue is solved..

Community Angel Community Angel
Admin
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@royalraj karma added from my side for refunding them. someone else might have taken away that money & never reverted on this topic, but you did and that takes some courage.

@vm7 @SunnyKh let me know if its all done. And lets update this topic to resolved.

Deal Cadet Deal Cadet
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@royalraj I’m waiting for the balance payment from your side to mark this thread Resolved.

@Cool07 I haven’t got any reliable information on the source of the GVs from @royalraj . I think he was a middle man.
As @Total_Fun mentioned, this could be a payment gateway bug.

Deal Cadet Deal Cadet
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Received balance payment from @royalraj . Matter closed from my side too. Thanks + Karma added for solving the issue.
@bumblefoot please mark the thread as Resolved.

Deal Newbie Deal Newbie
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Activate my gift card

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