Hot Deal Boat Warranty claim and Status - Help

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Hi, had bought BOAT rugged extra tough M-usb cable from FLIPKART, and it went bad in just 4 months, had put it up for replacement on Boat official warranty site.

This is the Xpressbees tracking number: <span style=“color:rgb(0,0,0); font-family:-apple-system,BlinkMacSystemFont,”SegoeUI",Roboto,“HelveticaNeue”,Arial,sans-serif; font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; webkit-text-stroke-width:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none; text-align:left;">2385120110863

Can’t really figure out what’s in there, it shows the status “Delivered”, well don’t know whether its delivered to their warehouse OR delivered to my address (It is not delivered to me).

Timeline..
Complaint registered on 1st jun.
- Faulty product picked up on 5th jun from my place.


Have already mailed them but no response, also unable to locate their official twitter handle.
Please help. Thanks



8 Comments  |  
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I have claimed Warrenty for boat rockerz 400 7-8 month ago. The process was simple they picked up faultu unit and replaced with new. Again I registered warranty claim for boat bassheads 100 on 14 June 2020 picked up at 18 June by Xpressbees and delivered in Mumbai on 22nd June (they are testing earphone now). Just keep calm, you will receive your cable

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flawlessking wrote:

…it shows the status “Delivered”, well don’t know whether its delivered to their warehouse OR delivered to my address…

tracking history literally says it was delivered to warehouse (WH)

was it scheduled to be picked up on June 4th and actually got picked up on the following day¡¿

https://cdn0.desidime.com/attachments/photos/622493/medium/674168320200625_161430.png

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kjal4 wrote:

tracking history literally says it was delivered to warehouse (WH)

was it scheduled to be picked up on June 4th and actually got picked up on the following day¡¿

https://cdn0.desidime.com/attachments/photos/622493/original/674168320200625_161430.png

Oh yes WH… warehouse…my bad, will see to it. Thanks

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flawlessking wrote:

Oh yes WH… warehouse…my bad, will see to it. Thanks

no problemo smile
and
you are welcome.
they have a responsive team/system (pre-Covid era experience)

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My product was picked up in April, and replaced few days…took 4 months smile

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I am unable to register claim for boAt BassHeads 100. When I select product, only service center is showing. For same product boAt BassHeads 100, Special edition like CSK, MI etc pickup address is showing

Missing