BPCL SmartDrive Wallet redemption process

17°
Shopping Friend
undertaker007
Hello Dimers,

Has anyone successfully redeemed smart drive wallet amount which was added via corporate voucher in bpcl petrol pump successfully?

Today I tried. I gave my mobile number as input and got a OTP, but failed in pos machine saying account blocked or inactive account Message.

In POS, they chose option as Loyalty OTP. Is this correct?
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4 Dimers
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Shopping Friend Shopping Friend
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I found the step to redeem.                   


IRIS App -> ALP -> Loyalty Operations -> Sale -> Loyalty OTP. 

          
Problem is I think my account is blocked. Need to unblock first.

Deal Newbie Deal Newbie
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Gives me

Deal Newbie Deal Newbie
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Sell me bpcl voucher bro

Wingman Wingman
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How much

Shopping Friend Shopping Friend
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Already added to wallet. Cant sell now

Shopping Friend Shopping Friend
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Received update from CC. Looks like many accounts are blocked due to technical glitch and it will be resolved within 4 to 5 days.

Deal Newbie Deal Newbie
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I have same issue.

Same answer from customer care since 1 month 

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Shopping Friend Shopping Friend
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Account got unblocked Today

replyuser
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