Brace to pay for exaggerated kilometres on your Ola rides

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Brace to pay for exaggerated kilometres on your Ola rides

Brace to pay for exaggerated kilometres on your Ola rides

https://mumbaimirror.indiatimes.com/mumbai/othe...

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I have recently been in this situation & this is my incident -

Took a intercity from Mumbai Airport. Driver started the trip & entered the kilometer reading.
I got a SMS from Ola with the Km reading. I asked driver to show me the reading & to my surprise, he entered a wrong reading.
e.g., The reading on the speedometer was 125789 & he entered 125709. Thus created a difference of 80 kms.
When I confronted the driver, he said it was done mistakenly (or knowingly maybe). He said that he will adjust it accodingly when the trip ends.
So, when the trip ended, he subtracted 80 from the actual reading.
If I wouldn’t have checked at the start of the trip, then he would have charged me extra for 80 kms.
In my case, the driver was definitely a crook, as he asked me to pay Airport pickup charge, which was included in the invoice & already billed to me by Ola. I complained to Ola for this charge & was refunded in 2 days.

So, I would suggest you to be vigilant & not to trust the drivers blindly.
For safe options, please take a picture of speedometer at the Start & End. This will help you in case of issues.
Take special care, when you are booking cabs for parents or other aged people.

Wish you a safe journey smile

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Its probably time the system moves to Rs. Per km without wait charges or final amout specified upfront without any estimate business. Till then better use uber.

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