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Can I convert Paytm merchant account to customer account?

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Deal Lieutenant
Chikky

I am no longer using my paytm account for merchant transactions as it is asking for 2% charges. Can I close this merchant account and use this paytm account as regular/customer account?

Paytm 24×7 help asks to select some predefined issues to raise a query but I didn’t find any relevant point in their list.

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Deal Cadet Deal Cadet
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Select any other order to raise the query and write that I no longer need a merchant account, kindly block it.They will do it

Deal Subedar Deal Subedar
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Yes. I got that done as they stopped me from adding money via cc even in my personal account.

Helpful Helpful
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I have called Merchant customer care and asked them to deactivate.

Deal Lieutenant Deal Lieutenant
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Can I use this account as customer account after deactivating merchant account?

Helpful Helpful
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Yes

Entertainer Entertainer
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Guys, I did my Paytm KYC last week due to locked balance in wallet and I think that KYC guy opened my Paytm Bank account instead. Now my questions are -
1) First of all, how do I know my Paytm Bank Account number?
2) Do I need to download any separate app?
3) Minimum QA balance to maintain is?
4) How to close this Paytm Bank account, coz I just need only wallet for recharges and cashbacks?

Like Magnet Like Magnet
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1) you paytm account number is
91then10digitmobilenumber
2) no minimum balance to be maintained
3) no app need to be downloaded
4) don’t know how to close

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