Hi Dimers,
I had bought Realme Robot mop from Flipkart which I got day before yesterday. We checked the functioning and overall product. But the mopping is very bad, it is not even able to remove small stains from floor. 
My wife didn’t like the product at all. 
Now problem is its a replacement only product. Is there any way we can return and get refund for the same?? Help is appreciated.. 
First place a replacement request with your reasons, you will get a replacement product. Then again place a return request, this time you will get refund options instead of replacement. Call Customer support instead of Chatting in app.
G-Gowda wrote:Content has been removed!
Well tbf it’s an issue with a lot of people these days! They buy things to try them out & when they don’t like it just return them for dubious reasons 
This is especially true for lots of DD users who’ll basically buy anything that’s cheap 
This is why e-waste is exploding in India as well, a lot of the returned products cannot be sold though because they might be damaged → which is a separate issue in & of itself.
And when you point such obvious things the typical response is → it’s my money & my way (of life) so take a hike mike 
Basically with so much money life has become cheap & (natural) resources even cheaper 😒
Mandar this isn’t aimed at you, just a general observation 😑
G-Gowda wrote:Content has been removed!
Oh is it?? You are talking like you have not returned anything till date.. no need to reply as if I have used it extensively. Also no one has asked for your “expert view” here. Thanks but no thanks!
Bhashayen ugr roop dharan karti prateet ho rahi hein iss thread mein… 
G-Gowda wrote:Content has been removed!
Online shopping cannot be completed within return/replacement policies. If the return policy is scrapped people will not buy anything online. And did I abuse in my reply? I can also abuse but I don’t want to stoop to your low level.
@bumblefoot @admin
If such replies are gonna be allowed on DD, I better stop posting anything in future..
There is no return policy for the product you brought and you purchased it knowing it and not doing your research before buying the product is your mistake,
Even the description of the product in the original post is wrong it’s not a ‘Realme Robot mop’ it’s a Robot VACCUM and they do vacuum exceptionally well.
Sorry, but You are not entitled to a return here, No one will let you return an electronic item just because you DID NOT LIKE it.
If you get a return then good for you but I will not blame Flipkart (as much as I hate dealing with them) if they refuse the return.
Funnily, In my case (oven), they weren’t allowing replacement, only return
Had to take lot of trouble to convince them for replacement
aniket1587 wrote:gowda vs joshi… a very diverse debate @deb3l
Agar replacement only product hai to refund expect karna hi murkhta hai…
aniket1587 wrote:gowda vs joshi… a very diverse debate @deb3l
Thanks for the tag buddy 
avgn wrote:Funnily, In my case (oven), they weren’t allowing replacement, only return
Had to take lot of trouble to convince them for replacement
In my case, I received a damaged laptop and I had to deal with flipkart for a month to get it replaced. They first asked me to contact Acer, the engineer came and suggested getting it replaced as repair will take time due to parts availability he even gave me a receipt saying the same which Flipkart asked to mail. Then flipkart started saying the engg was not sent by them so they will send from their side which never happened. Had to call them for a month.
At last, I had to ask them to give me in writing that how long it has been since I first contacted them with my issue and send over all the call and chat transcriptions via email. They send the replacement the next day without any engineer visit.
It was in 2017 and I have never ordered anything above 10k with them ever since even if the item is on sale on flipkart.
I Hate Flipkart support with all my heart, their support is like a bunch of kids whose mother makes them sit with the guest so that they can finish off their work while the kid entertains the guests.
avgn wrote:Funnily, In my case (oven), they weren’t allowing replacement, only return
Had to take lot of trouble to convince them for replacement
shayad unko darr laga hoga kahi brigadier saab unka court marshal na kar de isliye paise vapas kar rahe honge…
vijkap201 wrote:Agar replacement only product hai to refund expect karna hi murkhta hai…
Aisa nahi hai 🤐
I had ordered a hawkins pressure cooker of 5L @ 1600 in bbd after applied coupons & bank discount. But got cooker of 3L when i contacted to cc they said only refund option available jabki product pe only 7 days replacement policy thi 
Finally contacted through twitter & got replacement 🙂
bikidas2060 wrote:Bhai I have availed refunds on non returnable items too. 🙂🙂🙂
bhai u r all rounder like johnny sins…
SnippierJoker wrote:In my case, I received a damaged laptop and I had to deal with flipkart for a month to get it replaced. They first asked me to contact Acer, the engineer came and suggested getting it replaced as repair will take time due to parts availability he even gave me a receipt saying the same which Flipkart asked to mail. Then flipkart started saying the engg was not sent by them so they will send from their side which never happened. Had to call them for a month.
At last, I had to ask them to give me in writing that how long it has been since I first contacted them with my issue and send over all the call and chat transcriptions via email. They send the replacement the next day without any engineer visit.
It was in 2017 and I have never ordered anything above 10k with them ever since even if the item is on sale on flipkart.
I Hate Flipkart support with all my heart, their support is like a bunch of kids whose mother makes them sit with the guest so that they can finish off their work while the kid entertains the guests.
Agree.
Flipkart’s algorithms are written by idiots. Once your account is banned or you’re stuck for silly reason, no one will help you.
Bhai ne apna kam bchane k chakkar me machine order kii…mgr bhabhi ji ko mza nii aya…. india haii ye…yha cleaning and cook and bartan saf krne k liye koi useful machine bn payi haii….na muskil haii ye …😇
aniket1587 wrote:bhai u r all rounder like johnny sins…
at first i read it as john wick 😀
I am having the opposite issue; want a replacement of shoe that I bought during bbd with one size larger, but looks like they only support return, but now the price of that product has increased, so returning and buying again will cost me 
Any way to get a replacement for a different size, rather than returning and then ordering a new one 
BlueFlash wrote:I am having the opposite issue; want a replacement of shoe that I bought during bbd with one size larger, but looks like they only support return, but now the price of that product has increased, so returning and buying again will cost me
Any way to get a replacement for a different size, rather than returning and then ordering a new one
Only one way wait for someday and check regular within return policy
If the required size product is available to your pin code you can place a replacement
select proper reason like color different/size small or larger
Smiling wrote:Only one way wait for someday and check regular within return policy
If the required size product is available to your pin code you can place a replacement
select proper reason like color different/size small or larger
Thanks, got it done via customer care after requesting for the second time (first cc was just rude and directly said no replacement XD); Not sure why it wasn’t showing me a replacement option on website/app, even though the larger size was available for my address @goss8877
Got the refund from Flipkart.. Thanks all for replied (in favor of refund). Baki logoka… I don’t care.. 
Please help me guys I purchased pixel 6a during BBD sale on flipkart.thus phone is very bad .there are many issues I want refund. They are giving only replacement please suggest me what I do .
deepakdaniyalce1994627 wrote:I'm not sure if works for Phones. But still give it a try.Please help me guys I purchased pixel 6a during BBD sale on flipkart.thus phone is very bad .there are many issues I want refund. They are giving only replacement please suggest me what I do .
official_mandar_joshi wrote:No return/replacement for Google phones now. Even for the eligible brands, don't these jeeves technicians show up at doorstep, verify the issue and approve the replacement only if the device is found to be faulty?
I'm not sure if works for Phones. But still give it a try.
1. Place request for replacement
2. As soon as you get the replacement, go to order details and again do a return/replacement. There you should see return option enabled.
