Hot Deal Canada visa payment denied error

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Deal Cadet
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Hello, I am trying to make payment for Canada visa using icici credit card. However I am getting error as declined transaction not approved.
Error 911 Authentication Failed. Code AVC. I checked with bank too but they said everything is okband international transaction is enabled on my card.

Anyone aware of this? Please help.

UPDATE : IRCC Twitter is full of people reporting this same issue since yesterday. It looks like issue from IRCC.
WILL UPDATE ONCE IT IS RESOLVED.

53 Comments  |  
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Check if they allow both master/visa cc’s.

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MrKool_JJ wrote:

Check if they allow both master/visa cc’s.

Yes it is mentioned that visa mastercard allowed. I tried both visa and mastercard credit cards.

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demerius2020 wrote:

Try using paypal route if available

Only credit debit card as per company policy.. Pls help

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puneboy wrote:

Yes it is mentioned that visa mastercard allowed. I tried both visa and mastercard credit cards.

Bhava, Limit tar asel na ?
T – I hope you have sufficient card limit.

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You can try one thing: go to Amazon.com (.com not .in) and buy a 1$ gift card using your credit card; if the transaction goes through then it means something wrong with respect to that Canada visa payment gateway; if it fails even on Amazon.com then it means your card issuing bank company is blocking/declining international transaction.
Do note that this will cost you 1$ if the transaction succeeds…

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Make sure you are not using any vpn/proxy site. Then make sure you are using latest version of google chrome or firefox(disable any addon temporarily like some ad blocker etc).

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Check if international payment is allowed in your debit/credit card.
Normally netbanking of the CC/DC company allows you to enable/disable/set limits
@puneboy

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raman12 wrote:

Check if international payment is allowed in your debit/credit card.
Normally netbanking of the CC/DC company allows you to enable/disable/set limits
@puneboy

It is enabled. Also confirmed with bank

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MrKool_JJ wrote:

Bhava, Limit tar asel na ?
T – I hope you have sufficient card limit.

Yes bhawa.. Limit ahe

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BlueFlash wrote:

You can try one thing: go to Amazon.com (.com not .in) and buy a 1$ gift card using your credit card; if the transaction goes through then it means something wrong with respect to that Canada visa payment gateway; if it fails even on Amazon.com then it means your card issuing bank company is blocking/declining international transaction.
Do note that this will cost you 1$ if the transaction succeeds…

I have used my card earlier on aliexpress and similar sites..

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guest_999 wrote:

Make sure you are not using any vpn/proxy site. Then make sure you are using latest version of google chrome or firefox(disable any addon temporarily like some ad blocker etc).

Yes bro checked all. Still same issue.. Tried on different laptop too

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Use other card if possible , if it also throw same error , could be problem at backend

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Ask your company to provide alternative, that will be best bet

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Hey @puneboy, I’m also trying to complete a transaction for a Canadian Bridging Open Work Permit (BOWP) but every time I am getting a transaction denied notification. I have tried both debit & credit VISA and credit MasterCard. I don’t have any other cards left to try! Currently waiting to speak to IRCC but need to sort before the weekend as our current work permit expires.

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Apparently it’s a technical fault. If submitting is urgent (like our situation), we have been advised to complete a paper-based application.

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megancoombes.ca309 wrote:

Hey @puneboy, I’m also trying to complete a transaction for a Canadian Bridging Open Work Permit (BOWP) but every time I am getting a transaction denied notification. I have tried both debit & credit VISA and credit MasterCard. I don’t have any other cards left to try! Currently waiting to speak to IRCC but need to sort before the weekend as our current work permit expires.

If you get this fixed please post your solution here..

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I am having this same issue. I have tried all my credit cards still getting the same message. Please let me know how you sorted it

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Recently I made payment to Triton BG Check Canada Ontario which accepts credit card/ PayPal. I enabled international Transaction and payment went through from my icici card. I don’t know what went wrong  to you?

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I guess then it is most likely a mismatch between payment processing settings used by payment gateway of these Canadian sites & Indian banks(many info fields mandatory for successful processing of payments in US/EU are not required by Indian banks like address field, name field etc).

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rockingneo wrote:

Recently I made payment to Triton BG Check Canada Ontario which accepts credit card/ PayPal. I enabled international Transaction and payment went through from my icici card. I don’t know what went wrong  to you?

Not sure bro. I am entering all details correctly.. I used card earlier on aliexpress, banggood websites but never faced this issue.

You have Indian icici credit card? Or Canada version?

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puneboy wrote:

Not sure bro. I am entering all details correctly.. I used card earlier on aliexpress, banggood websites but never faced this issue.

You have Indian icici credit card? Or Canada version?

Indian version

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guest_999 wrote:

I guess then it is most likely a mismatch between payment processing settings used by payment gateway of these Canadian sites & Indian banks(many info fields mandatory for successful processing of payments in US/EU are not required by Indian banks like address field, name field etc).

Bro lot of others may be making payments bro. Why only few are facing issue?

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