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Canada visa payment denied error

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puneboy

Hello, I am trying to make payment for Canada visa using icici credit card. However I am getting error as declined transaction not approved.
Error 911 Authentication Failed. Code AVC. I checked with bank too but they said everything is okband international transaction is enabled on my card.

Anyone aware of this? Please help.

UPDATE : IRCC Twitter is full of people reporting this same issue since yesterday. It looks like issue from IRCC.
WILL UPDATE ONCE IT IS RESOLVED.

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Benevolent Benevolent
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Check if they allow both master/visa cc’s.

Deal Cadet Deal Cadet
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Yes it is mentioned that visa mastercard allowed. I tried both visa and mastercard credit cards.

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Generous Generous
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Try using paypal route if available

Deal Cadet Deal Cadet
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Only credit debit card as per company policy.. Pls help

Benevolent Benevolent
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@abhishek012
@guest_999
Please help him if possible!!!

Critic Critic
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You can try one thing: go to Amazon.com (.com not .in) and buy a 1$ gift card using your credit card; if the transaction goes through then it means something wrong with respect to that Canada visa payment gateway; if it fails even on Amazon.com then it means your card issuing bank company is blocking/declining international transaction.
Do note that this will cost you 1$ if the transaction succeeds…

Deal Cadet Deal Cadet
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I have used my card earlier on aliexpress and similar sites..

Critic Critic
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Make sure you are not using any vpn/proxy site. Then make sure you are using latest version of google chrome or firefox(disable any addon temporarily like some ad blocker etc).

Deal Cadet Deal Cadet
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Yes bro checked all. Still same issue.. Tried on different laptop too

Deal Lieutenant Deal Lieutenant
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Caneyda

Deal Lieutenant Deal Lieutenant
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@Ramesh1997 the only one, who understood my feeling joy joy stuck_out_tongue_winking_eye speak_no_evil🙈

Helpful Helpful
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Check if international payment is allowed in your debit/credit card.
Normally netbanking of the CC/DC company allows you to enable/disable/set limits
@puneboy

Deal Cadet Deal Cadet
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It is enabled. Also confirmed with bank

Generous Generous
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Use other card if possible , if it also throw same error , could be problem at backend

Deal Cadet Deal Cadet
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It is AVC only bro

Tech Guru Tech Guru
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Ask your company to provide alternative, that will be best bet

Deal Newbie Deal Newbie
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same here bro…

Deal Newbie Deal Newbie
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Hey @puneboy, I’m also trying to complete a transaction for a Canadian Bridging Open Work Permit (BOWP) but every time I am getting a transaction denied notification. I have tried both debit & credit VISA and credit MasterCard. I don’t have any other cards left to try! Currently waiting to speak to IRCC but need to sort before the weekend as our current work permit expires.

Deal Cadet Deal Cadet
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If you get this fixed please post your solution here..

Deal Newbie Deal Newbie
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Apparently it’s a technical fault. If submitting is urgent (like our situation), we have been advised to complete a paper-based application.

Deal Newbie Deal Newbie
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I am having this same issue. I have tried all my credit cards still getting the same message. Please let me know how you sorted it

Helpful Helpful
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Recently I made payment to Triton BG Check Canada Ontario which accepts credit card/ PayPal. I enabled international Transaction and payment went through from my icici card. I don’t know what went wrong  to you?

Deal Cadet Deal Cadet
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Not sure bro. I am entering all details correctly.. I used card earlier on aliexpress, banggood websites but never faced this issue.

You have Indian icici credit card? Or Canada version?

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Critic Critic
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I guess then it is most likely a mismatch between payment processing settings used by payment gateway of these Canadian sites & Indian banks(many info fields mandatory for successful processing of payments in US/EU are not required by Indian banks like address field, name field etc).

Deal Cadet Deal Cadet
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Bro lot of others may be making payments bro. Why only few are facing issue?
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Deal Newbie Deal Newbie
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Hey there, same happened to my friend, I even lend her my debit and credit card, I’m not sure what is going on, her status will be expired soon so we’re worry, if you have any a answers please let me know

Deal Cadet Deal Cadet
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Bro report to ircc through web form and tell maximum people to do so. So they can look into it.

Deal Newbie Deal Newbie
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@puneboy – It is not the fault of your card. It is a technical fault on their end. I am using Canadian bank cards & it doesn’t work. They advised me it was a technical glitch and others are experiencing issues. The solution provided was to either wait it out until the glitch was fixed (submitting a technical fault enquiry) or call IRCC about alternative solutions.

Deal Newbie Deal Newbie
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I am facing the same problem, I ve tried many times with different cards, Visa, Master, Debit. don’t work.

Deal Cadet Deal Cadet
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What to do now?

Deal Newbie Deal Newbie
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I have the same issue, I only have visa debit & credits from cibc and it seems like it doesn’t even try to process, just go direct to this very error.

Deal Cadet Deal Cadet
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Yes agree.. It quickly shows this error.. I guess they did it purposefully?

Deal Newbie Deal Newbie
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I am trying to pay for TRV and I filled out everything but I’m getting the same error message when trying to pay for it. I tried credit, debit, interac everything. Both of my bank accounts are Canadian and there seems to be no reason why the transaction should not go through. There’s no helpline to call or ask anybody about this particular issue. Please let us know if anybody manages to find a solution. I tried using VPN and different browser on different devices and this is just so stupid honestly.

Deal Newbie Deal Newbie
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Please any update? I just tried it again still the same error message

Deal Cadet Deal Cadet
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Hi all, Twitter IRCC page is full of people reporing this from yesterday.  grinning

Hope they will fix it soon

Update to all facing this issue.

Mobile Guru Mobile Guru
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Good to know.. that the issue isn’t particular with your card/bank smile
Guess its a matter of hours or day/two now before they fixes this ( Considering the many complaints )

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Deal Newbie Deal Newbie
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I have lodged a complain as well

Deal Newbie Deal Newbie
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Hello, if anyone notice that payement problem is solved, please tell us in the comment section

Deal Newbie Deal Newbie
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i have tried using all my cards including Amex. All cards are declining.

Deal Newbie Deal Newbie
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Please has anyone tried canadian debit card?

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