cashback when item is returned
my cousin used 200 cashback on 1000 offer on first day before it was removed. order value is 1100. now one seller sent wrong color of a product, seller is saying that he does not have correct color in stock. item value is 280. now customer care is saying that on returning the same rs. 80 will come as refund in card as rest will be adjusted as given in cashback. they say that now they have changed refund system. please guide.
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If they have changed the refund system, not much options left I suppose
- Return the complete order, and get the cashback adjusted refund
- Make peace with the color
- Live with no discount on the other product
When you return 280 rs item then order value become less than 1000.so cash back get cancelled. So that 200 Amazon will adjust from refund.
Even when Return reason/fault lies with Amazon/ seller?
Yeah nothing can be done
Just creat a new account.
Check when same seller or any other seller has the correct item you want, order it.
Lie while returning, by saying you got wrong item.
Close the shell account.
While returning, what is it showing under ‘expected refund’ value on the final screen?
Check with escalation team.
25.45% of 200 cashback can be adjusted and the rest be given by the system.
Or manually be reimbursed by them later, if refund is less.
280 ≈ 25.4545% of 1100
While returning, what is it showing under ‘expected refund’ value on the final screen?
where is this screen?
phone customer care say that they cannot do anything.
Bro once check by placing return ,at end it shows how much refund u will get
where does it show that?
Same happens with me, I have paid for 1199 got 200/- cashback , here seller sent wrong quantity , so I have returned item , I have paid using upi but received refund in Amazon pay gift card balance adjusting 200/- cashback , so 1199 stuck in Amazon and nothing can be done….. Worst services by Amazon….
Amazon sends refund in original source unless you have selected Amazon pay at the time of placing return request.
22g just a friendly suggestion
Suggest him to open account on Desidime 😎
Since many of your threads contains cousin keyword
in sab vehlo ke liye me hi it master hoon.aur mere liye desidime aur aap jaise dost.
That’s correct. Nothing can be done. It’s matter of Rs. 200 only. Just use it or you may have already consumed this 200