Changes in Axis Freecharge Plus Credit Card Cashback
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Hello Dimers,
I have observed that there is a change in Axis Freecharge Plus Credit Card Cashback.
In last statement, 13 Oct to 12 Nov, I spent 11k via 4 electricity bills on freecharge app.
Ideally I should have received 550 INR cashback on 8th Dec but I received only 139 INR.
I contacted axis customer care via chat with agent and agent confirmed that I received 5% cashback for 1 electricity bill payment and 1% for other 3 electricity bill payments. Because for 1 bill payment, the merchant name was 'FREECHARGE PAYMENT TEC MUMBAI' on 13th Oct which gave 5% CB and for other 3 bill payments, the merchant name was 'FREECHARGE PAYMENT UTI GURGAON' on 30th Oct which gave only 1% cashback. I have raised a complaint with Axis Bank to check and resolve the same. Check yours too.
Best Regards
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It's an old banner which they haven't bothered updating yet. I'm getting 5% on every freecharge transaction as of now
Same thing happens, when I asked cc, they told cashback will be posted next month
I have got this virtual card yesterday after applying. Yet to get physical card.
But I am surprised to see a banner in the card details page saying "upto 2.5% back on card spends".
Not sure is it for freecharge plus card or normal Freecharge card. But I have seen that normal Freecharge card does not have any cashback feature. so its confusing.Can anyone tell what is this banner about?