closure of fastag and opening new for same vehicle
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Hello dimers,
our family member has sold his vehicle and RC is now transferred to new owner.
but the issue is fastag account can’t be transferred as per customer care.
there is wallet balance of 3k in fastag.
my query is, whether new owner can still use that balance? or we need to close our fastag account?
cc is insisting to close the account because they are not sure if our fastag can be used by new owner.
Thanks in advance.
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Hi, i closed IDFC fastag for my car as i was facing many issues with it and also got refund for the balance. But now when I’m trying to get another fastag from a different bank, it says that my car already has a fastag. What to do?.
Can anyone help?
Check with your card registration here https://www.npci.org.in/what-we-do/netc-fastag/... to see if the earlier tags are still active. If so, follow up to deactivate. If all deactivated, you can approach for offline tag near toll gates.
On a similar note, can you please elaborate what issues faced with IDFC? And whats the procedure for closing IDFC fastag?
u can close and get balance
else new owner can continue to use it but make sure it is not linked to ur wallet or bank account