cred transaction not going through dcb debit card

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Deal Cadet
sb210

anyone else facing this issue?

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Deal Cadet Deal Cadet
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@A2Zdeals

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Opened account last week only for cred cry
yet to receive welcome kit rage

Like Magnet Like Magnet
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What is welcome kit?

I didn’t received anything yet as welcome kit

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Deal Cadet Deal Cadet
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Talked to CC .. they are saying it is invalid merchant.. it worked for me 2 days ago .. raised a complaint..

Deal Subedar Deal Subedar
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Do one thing, Change your debit card pin… It might work again.
I am not sure but try once..

Deal Cadet Deal Cadet
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Can someone please try and tell if it is working for you.. just do a small amou t if your bill is not due .. thanks

Deal Cadet Deal Cadet
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Not working for me too. Raised a complaint. CC Executive first asked to cancel the debit card and request for new one which I denied. Then they took a request to look in to it and said will update in 3 working days,

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Deal Cadet Deal Cadet
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It seems i figured this out.. we are getting different merchants depending upon amount.. for amount <=2k it is cred and for >2k it is either “dreamplug technologies” or “cred club Bangalore”. For amount <2k it is going through . Yayy

@itzdreaming – what is the amount you paid? I guess <2k

@Konquerror

Deal Cadet Deal Cadet
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You are absolutely right. Transactions up to 2000 are going through as the merchant is CRED. For transactions above 2000, merchant is Cred Club Bangalore and Dreamplug Technologies and transactions are failing for those.

But paying in 2000 is huge PITA.

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Pro Entertainer Pro Entertainer
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@dummyuser

Deal Subedar Deal Subedar
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I have faced this issue. I just paid 50k twice today, by adding the card again.
Don’t use the saved card and the transaction will go through.

Copy: @sb210

Deal Cadet Deal Cadet
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Seems like a Temporary issue with new merchants registeration of CRED
Deal Cadet Deal Cadet
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I want to open account in dcb
Which type account is more beneficial?

Deal Subedar Deal Subedar
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elite

Deal Cadet Deal Cadet
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Seems it is resolved now.. working fine for me

replyuser
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