https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8860698
abhijith143
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Connect with paytm and tell them to give more proof, or Connect with axis and slove the matter asap.
Credit card bill payment: unable to trace payment
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Guys,
I have paid the Axis bank credit card bill payment on 02 Nov through Paytm .
Paytm gave me confirmation that payment has been deposited to bank and provided me bank reference number.
But Axis Bank denying receiving any payment. They said they can't trace the fund using that bank reference number.
What to do. Please suggest
I have paid the Axis bank credit card bill payment on 02 Nov through Paytm .
Paytm gave me confirmation that payment has been deposited to bank and provided me bank reference number.
But Axis Bank denying receiving any payment. They said they can't trace the fund using that bank reference number.
What to do. Please suggest
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8866816
What do you want to convey, bro? Do you want other banks & CC Issuers to replicate Axis?... 
Whatever be, but it's a scary situation to read these grievances.
Sometimes, I feel like I should close all my CCs and return to the Pre-CC life, like @androgame lives.
Whatever be, but it's a scary situation to read these grievances.
Sometimes, I feel like I should close all my CCs and return to the Pre-CC life, like @androgame lives.
View 9
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8861286
Paid late night? (11pm/12am). Cred payments are not always instant during this period, instead of IMPS they process bill payments via NEFT. Anyways payment should reflect in your cc statement very soon (with settlement date same as bill payment one or next day*)
View 7
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8876077
I also registered a complaint in RBI and wrote to nodal officers of both Paytm and Axis bank.lets see. Final option is I have to file a legal case with lawyer.
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8942696
After 3 week of struggle, Paytm nodal officers finally called me and asked my card number saying they will verify with backend. 2 dys back they told me that you hve entered wrong card number and payment credited towards different card and not your card.
I m asking Paytm to tell me which card they credited the payment but chor Paytm denying me sharing information citing privacy reasons.
This is completely fraud.
How can I trust Paytm that they are saying i have entered wrong card number if they are not providing me the details.
paytm asking me to contact bank but without card details what i suppose to tell axis bank.
I registered complaint in rbi and consumer forum against paytm.
Any other things i can do ?
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8943077
Through Paytm Wallet or UPI?
View 17
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8944104
I have also paid Axis Flipkart Credit Card payment thru Cred on 1st December successfull but yet not reflected on Axis. 
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8944386
That's why also pay to card company directly and prefer to pay via neft, cause once details are saved, there is no chance of payment to some other account.....
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8945051
Axis bank not allowed to pay cc bill of you don't have account. 
View 2
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8948986
I am just praying that Axis bank will help to identify that card and reverse the payment
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8948994
Lawyer charges another 5k..which will add up to your cost...i filed a case few years back...spent lot of money...after some years lawyer is not responding...not sure on the case status...so be careful while filing...try filing without lawyer
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8951151
Same issue happened here in month of October, Axis said can't find reference number , paytm said successful at our end. It was paid using saved card so no chance of wrong details entered.
After forcing paytm to look into issue many times, one day all of a sudden payment was credited in Axis with same date of when payment was made (almost one month later)
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Even if Paytm made payment to wrong card , wouldn't Axis have found the reference number though not against your account. And how does paytm know what is your correct card number
After forcing paytm to look into issue many times, one day all of a sudden payment was credited in Axis with same date of when payment was made (almost one month later)
---
Even if Paytm made payment to wrong card , wouldn't Axis have found the reference number though not against your account. And how does paytm know what is your correct card number
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8951162
He shared his CC number with Paytm's nodal officer.
Yes,using the reference number provided by Paytm, Axis can track the CC account the payment was credited to.
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8952126
Amount was 13800 rs
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8953207
Try paying least amount again 10 rs or 100(least allowed) and check whether CC is yours or not.
this is scary, i never check whether amount gets deposited or not,i pay from different websites( cred, mobikwik,paytm, amazon etc).Will be careful from now on
this is scary, i never check whether amount gets deposited or not,i pay from different websites( cred, mobikwik,paytm, amazon etc).Will be careful from now on
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8952741
Happend this while paying with cred, axis bank.
In my case payment credited after due date but bank considered the actual pay date
Realized that if we pay in banking hours payment will be realized with in 10 min
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8952954
In december, 2020 I made similar mistake of paying 50000/- to 8509 whereas correct number is 8059. Unfortunately with these both numbers cards are in existence (by initiating a transaction we can check it, if page goes upto otp means card is there with that number). Then I tweeted Axs support team, they asked so many documents viz., payment deduction reflecting (source bank) statement, transaction confirmation (mobikwik) statement, correct card statement & it's image. To initiate the process, they took lot of time but once its initiated it hardly a matter of 7 days to verify and transfer that credit from unintended to correct card. That one month was a sleepless to me. In this entire process, mobikwik didn't helped even a inch, entire help was done Axis bank only. Since then, I am taking utmost care.
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8952979
I always first add 10 rupees using the credit card in Mobikwik wallet and after that pay the bill so that the card gets saved and no chance of wrong credit card number.
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8952989
saving cards in mobikwik is not safe so your suggestion is not recommendable.
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8953619
I always pay credit card bill from Paytm and Cred and never face such issue max they take 2 to 3 days. however we have to enter card details twice and can someone enter wrong card details twice. it might be a bug.
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8953799
AXIS is most pathetic and worst ever Bank (Especially CC department)😈
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8953958
I always do payment in parts to avoid large headache...smaller headache is easy to take...
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8954772
As long as they offering some shitty cashbacks to lure customers.. they (axis)are the dogs and having thr days...the day this Cb thing over they will get dumped faster than exes..
Karma
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8954802
Try sending 1 rs again. Sometimes it needs a push
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8954845
You have to take it in writing from axis bank.. an email is fine.. that they have not recd the funds relating to the reference number provided by paytm. Forward their email to paytm. Chances are when u ask for it in writing Axis bank may find the transaction 
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8955069
Yesterday i paid my AXIS credit card bill via neft. Rec'd message of credit in 5 hrs Max. And also the payment is reflecting on the app.... Payment via cred/Paytm etc can mess up sometimes....
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8955105
CRED is better
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8956018
I did the payment on 2dec showing in cred credit successfully but still not reflect in cc app
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8956072
Same here 
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https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8956115
Ahh I see
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8956822
ask bank for UTR no. this is unique reference no for banking system
https://www.desidime.com/discussions/credit-card-bill-payment-unable-to-trace-payment?page=1#post_8957746
I have paid axis card through HDFC bill pay. 5 days gone payment not reflecting
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