Credit Card Merchant EMI

40°
Deal Newbie
roh22

On Saturday, I made an EMI purchase of 10,000 on an online website using my HDFC credit card for 3 months @ 15% interest. The payment gateway was pinelabs and they mentioned approx 3500 as the monthly amount. Yesterday I was charged the whole amount on my card without any EMI transactions.

I was under the impression that merchant EMIs were instant and now I can’t reach HDFC customer care to check how much time it takes for them to convert the amount to EMI.

My billing date is 3 days from now. What do I do if the whole amount gets billed in the statement and the EMI gets converted after the billing date?

Has anyone gone through the same? Thanks for any help.

5 Comments  |  
5 Dimers
  • Sort By
Beacon Beacon
Link Copied

The transaction will get converted to EMI in a few days. This is not instant. Check your unbilled txns in a few days.

Deal Newbie Deal Newbie
Link Copied

Thanks, but what happens if the transaction gets converted only after the statement is generated? Will the whole amount be billed in the statement?

Generous Generous
Link Copied

The whole amount will be billed but you dont need to make payment for this transaction. I had this situation couple of months ago , customer care confirmed that this amount will be reversed when EMI is processed. You need to pay only EMI amount from next month onwards.

Deal Cadet Deal Cadet
Link Copied

I have made purchase of 14000 using hdfc card from flipkart

The product has been cancelled and now amount has been refunded

Now hdfc has charged me 199+ gst as processing fees

Will hdfc refund emi processing fees and gst ?

Deal Cadet Deal Cadet
Link Copied

No, processing fee will not be reversed.

replyuser
Click here to reply
Reply