Credit Card Merchant EMI

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Deal Newbie
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On Saturday, I made an EMI purchase of 10,000 on an online website using my HDFC credit card for 3 months @ 15% interest. The payment gateway was pinelabs and they mentioned approx 3500 as the monthly amount. Yesterday I was charged the whole amount on my card without any EMI transactions.

I was under the impression that merchant EMIs were instant and now I can’t reach HDFC customer care to check how much time it takes for them to convert the amount to EMI.

My billing date is 3 days from now. What do I do if the whole amount gets billed in the statement and the EMI gets converted after the billing date?

Has anyone gone through the same? Thanks for any help.

5 Comments  |  
5 Dimers
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Deal Newbie
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The transaction will get converted to EMI in a few days. This is not instant. Check your unbilled txns in a few days.

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Deal Newbie
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Thanks, but what happens if the transaction gets converted only after the statement is generated? Will the whole amount be billed in the statement?

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Deal Cadet
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The whole amount will be billed but you dont need to make payment for this transaction. I had this situation couple of months ago , customer care confirmed that this amount will be reversed when EMI is processed. You need to pay only EMI amount from next month onwards.

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Deal Cadet
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539
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I have made purchase of 14000 using hdfc card from flipkart

The product has been cancelled and now amount has been refunded

Now hdfc has charged me 199+ gst as processing fees

Will hdfc refund emi processing fees and gst ?

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Deal Cadet
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sweetestone.k92998 wrote:

I have made purchase of 14000 using hdfc card from flipkart

The product has been cancelled and now amount has been refunded

Now hdfc has charged me 199+ gst as processing fees

Will hdfc refund emi processing fees and gst ?

No, processing fee will not be reversed.

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