Credit Card statement Help

73°
Deal Cadet
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In my Credit card statement My total bill due is 15k
But adding all the items it comes to 12k

I purchased from Fk worth 3k which is not present in the bill but amount is added in total due

Any idea what to do ?

14 Comments  |  
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Did you check all the pages of the statement?
Will be helpful if you could just share the screenshot of all the figures.

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mo-ahmy wrote:

Did you check all the pages of the statement?
Will be helpful if you could just share the screenshot of all the figures.

Yep all the pages checked it 4 times with my friend same issue

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Since actual purchase is included in total amount, better pay it.
System has counted it but not showing it.

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Can you be little more clear, may be with some masked screenshots?
When is your statement generation date? And when is the 3k purchase on flipkart?

PS: I hate half baked items, unless they are specific vegetables, no offence though.

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andromeda wrote:

Can you be little more clear, may be with some masked screenshots?
When is your statement generation date? And when is the 3k purchase on flipkart?

PS: I hate half baked items, unless they are specific vegetables, no offence though.

Statement gen date was on 23rd

Purchase was on 20th

That was the last one

Before that its showing all the transactions

Been using credit card for 6 years never seen this type of issue

phone banking too admitted there was a issue as total is not matching

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SastaRaju wrote:

Statement gen date was on 23rd

Purchase was on 20th

That was the last one

Before that its showing all the transactions

Been using credit card for 6 years never seen this type of issue

phone banking too admitted there was a issue as total is not matching

Since the dates are close, it could be the transaction settlement and the statement generation got overlapped. In any case, customer care is your best bet. And to be on safe side, just clear the total due since 3k is not that big. Which card is it by the way?

I’ve had different experience, a transaction which was done in Jan, got settled in November, and has appeared in Nov statement. Merchant may be one kind of lazy!

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@SastaRaju Pay the full due amount…Recent purchases sometimes take longer to show up on the statement & they are marked as “Unbilled Transactions” in the system & there were weekends in between…Check what your available credit limit is…Pay the difference amount between the Total credit limit & Available credit limit…

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andromeda wrote:

Since the dates are close, it could be the transaction settlement and the statement generation got overlapped. In any case, customer care is your best bet. And to be on safe side, just clear the total due since 3k is not that big. Which card is it by the way?

I’ve had different experience, a transaction which was done in Jan, got settled in November, and has appeared in Nov statement. Merchant may be one kind of lazy!

HDFC card

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SastaRaju wrote:

HDFC card

I had made a purchase on 20th too and the transaction still does not appear in unbilled transactions. However, the transaction was not added on the statement for me but it was deducted from the current credit limit… I think some issue during sale, where there was missing transaction or something

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Yeah I will make the payment

Ghatiya bank acha kiya RBI suspended them , cant even give a proper CC Bill

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One of my amex transactions is pending to be billed for about a month.
I am sure i will be billed in few months.

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nimod wrote:

One of my amex transactions is pending to be billed for about a month.
I am sure i will be billed in few months.

Its not about billed , problem is the amt is showing in total but nada in description

Missing