croma: worst site to order

116°
Deal Cadet
dark.demon

Hi all,

This is my experience with croma,
Ordered a phone on Dec 29,2021

Paid via credit card


Today at the time of writing i.e jan 17 2022 , product is not shipped, numerous complain to them but to real solution ..
How should I proceed next.https://cdn0.desidime.com/attachments/photos/735038/medium/Screenshot_2022-01-16-23-54-10-73_a0b374209ed560b5d12bfe7244534332.jpg?1642358014

8 Comments  |  
7 Dimers
  • Sort By
Deal Newbie Deal Newbie
Link Copied

place chargeback request on credit card stating non fulfilment of order and give prints of the complaints filed with croma to the credit card company along with cc mail to the credit card of all mails sent to croma for the dispute.

Royal Challengers Bangalore Royal Challengers Bangalore
Link Copied

They are pretty active on Twitter, did you try escalating there? I had issue with purchase in store and escalated on Twitter and got good response. 

Chennai Super Kings Chennai Super Kings
Link Copied
kukdookoo wrote:

@chota_chattri paji apki galat storage hdd case ka kya bna?

they refunded only half in the beginning but when I called them again and again then they refund the whole amount. Seller was from mayur vihar delhi.

Deal Lieutenant Deal Lieutenant
Link Copied
Expand
chota_chattri wrote:

they refunded only half in the beginning but when I called them again and again then they refund the whole amount. Seller was from mayur vihar delhi.

half refund 😳

Deal Lieutenant Deal Lieutenant
Link Copied
Expand
chota_chattri wrote:

they refunded only half in the beginning but when I called them again and again then they refund the whole amount. Seller was from mayur vihar delhi.

pickup kar liya tha ki vaha bhi lottery apki

Deal Subedar Deal Subedar
Link Copied

Last month i ordered geyser from Croma website, I received it after 15days.

replyuser
Click here to reply
Reply