DC, CC lost refund query

150°
Deal Subedar
billubakra

Hi,

My cousin is marrying next month. His fiance lost her wallet today got her dc and cc blocked. They were from hdfc bank. Two refunds of 8000 and 11000 are initiated and two are in queue. HDFC is saying to tell the websites to refund in wallet because they have updated the systems and refund will not be received by them. Is this the case with hdfc nowadays?

Thanks

@guest_999 @andromeda @caks2006407 @ithehappy

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I can’t say bro. I don’t have hdfc account

Tech Guru Tech Guru
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Usually they have account number or the customer ID where the cards are linked to. Its the card that is blocked, but not the account. So any incoming payments should still come. I’ve had positive experience with HDFC/ ICICI CC.

Here is what happened when my card is upgraded. The old card is blocked, but I paid the due amount on both old and new card number in the beginning to see if it works and it worked. Meaning the payments are credited to the account though I paid to the old blocked card.

I would suggest to try talking to customer care again, it will connect to another representative and if you are still not convinced, you can ask them to connect to their manager. You c an hope to get better information.

Deal Subedar Deal Subedar
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So, in a nutshell refunds from both dc and cc will come in the account, right?

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Miljaega bhai

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