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DCC Markup charges by Axis Flipkart Credit Card

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Deal Cadet
guri92g843
Hi I did the wallet load with Axis flipkart cc 2500rs, but axis charges 1% me 25rs +gst mentioned DCC Markup charges, anyone explain what is this
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Hunk Hunk
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My Dunzo purchase has been charged 1% DCC with 18% GST neutral_face

Deal Cadet Deal Cadet
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What's going on ?? Do banks and banko kaa baap (pappa) RBI want to punish us for using credit card.  DCC charges .. even for local transaction if bank charges DCC by mistakes .. it's the customer who has to do follow up with customer care ...explain the issue to rep ..which in turn will post the issue to their backend team ( who never calls) as it's a refund case and post which you will get refund (upon successful reversal) in next cycle .. why system behaves in such a way which bring more pain to consumer under the sweet name of rules and regulation because some crackhead decides to implement DCC.

Flame Flame
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Thank god I don't have money to spend, else they will be charging DCC and gst on it.
Whoever is aware of the process of complaint, can create a forum or tweet, dimers will elevate that further.

Deal Cadet Deal Cadet
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This is by far the best comment of this section which actually gives you mental peace instead of running behind reward points and repayment dates .. In today's time this comment is more truthful and so touches the core of the heart ❤️❤️❤️ .. Kudos to you Xhaster ( i think M is missing somewhere .. correct me if I am wrong smiley smiley)

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Finance Mentor Finance Mentor
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Looks like axis cc messed up in software configuration regarding dcc. They have to fix this and reverse these charges for sure.

By the way - only fk cc affected or other axis cc cards also facing this problem?

Deal Cadet Deal Cadet
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Have used axis myzone on swiggy, no dcc charged
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Deal Cadet Deal Cadet
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Yes. just checked. I got DCC on mobikwik DTH recharge

Deal Cadet Deal Cadet
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Axis needs to reverse all these wrong DCC charges.
Logically DCC should be applicable only on those transactions, where one can see "Forex markup fees" in credit card statement. For that, one needs to first enable "Foreign / International usage" under Transactions control settings.

I would suggest everybody to "Disable all the International usage settings in their respective cards". One should get transaction declined message in this case, if the usage is for International currency while reflecting in INR at Indian portal.

Axis doesn't legally have any right to charge DCC over transactions happened while "International usage settings are disabled".

Though they can charge 1% over wallet top-up, by specifically stating in their terms conditions.

It seems Axis is getting confused between wallet load & normal purchases (without using wallet), as all the users facing problem at websites having wallet load option as well.

Axis needs to figure out a way to differentiate between the normal transactions over FK/ Myntra/ Ola / Mobikwik etc & transactions routed through these Apps' / sites' wallets!

The PostMighty The PostMighty
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Thankfully I stopped spending in flipkart using Flipkart axis card..using hdfc millenia.. after reading everything,soon I will close too

Comrade Comrade
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Mine is a offline transaction at a grocery store and still I got charged for DCC markup. 😄

image

Deal Lieutenant Deal Lieutenant
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So it's a bug nothing else. Someone screwed up the Logic and QA didn't test it properly joy stuck_out_tongue_winking_eye

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Deal Cadet Deal Cadet
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Will axis reverse or need to wait for lots of complaints file to axis with RBI for DCC category classification ? Till now only FK Axis card reported what others cards affected with same.

Helpful Helpful
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I closed Axis Ace. Kept FK Axis only for during sales. If this is how banks want to make money, will keep it, but wont use as its LTF. They can have lakhs of active cards with 0 usage.

Helpful Helpful
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Something is wrong with Fk axis.
For offline transaction of 100 rs, they deducted 111.8 rs confused



Generous Generous
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Yeh toh swipe machine mein swipe karne ki wajah se hai

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Deal Cadet Deal Cadet
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I have applied for axis fp card considering buying monthly spends on Flipkart 10k above . Should I withdraw?

Deal Cadet Deal Cadet
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I doubt if RBI is going to do something as banks have started sending circulars of DCC....Its actually easy money (for bank and govt) so they would not withdraw..unless pressure mounts..  only question I have - How would I know proactively(before initiating the transaction) if it's going to attract DCC charges or not?? We can't keep on asking shopowner (or watch for any warning sign during online shopping) if swiping is going to attract DCC stuff as we don't know where the parent company(shop) might have been registered.

Deal Newbie Deal Newbie
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I closed fk axis credit card
Finance Mentor Finance Mentor
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Why hurry?. 😂 wait for some days till dust settles . 😂 i think this dcc problem will be removed in coming days. 

Pro DealBaba Pro DealBaba
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So all bank cards are changing this dcc on every transaction?

Deal Cadet Deal Cadet
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IMG20230309233209

Deal Cadet Deal Cadet
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They even charging for flipkart transaction. 

Deal Cadet Deal Cadet
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Maybe bcoz of this:

Flipkart Private Limited is an Indian e-commerce company, headquartered in Bengaluru, and incorporated in Singapore as a private limited company

Benevolent Benevolent
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Everyone should file complaint with bank, then with the ombudsman and then with RBI.

And also completely stop using Axis bank card and start posting in social media. 

Critic Critic
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RBI is the ombudsman, only thing higher is High Court in Mumbai for anything related to axis bank as their HO is in Mumbai.
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Deal Newbie Deal Newbie
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how are dmart or vishal mega mart or zomato ..foreign entities? 

Benevolent Benevolent
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If international txn is switched off at the card level, bank should not process the txn even if its in Indian currency  as long as the txn is identified as international txn. 

Critic Critic
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Yes that is what should happen. Either it is a system bug or banks interpreted the rbi rules incorrectly.
Pro Analyst Pro Analyst
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Guys, lets find and add all the cards which charges DCC. Flipkart Axis Bank CC & IndusInd CC have been added. Others will be added as and when found.

Deal Newbie Deal Newbie
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Time to leave Axis….

Just waiting for cashback to hit my card for the month. And then I’ll close the card..

Flipkart Card charging Dcc on Flipkart it self..

Lol

Axis bank has gone crazy

Helpful Helpful
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As a result cashback percentage shall decrease

Deal Subedar Deal Subedar
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I need to order phone on Flipkart..

Using axis Flipkart card... Whether its marks DCC charges sweat_smile

Talk-Of-The-Town Talk-Of-The-Town
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Try and let us know.
Pro DealBaba Pro DealBaba
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Is this due to visa and matercard based in US, what about rupay i think no dcc for rupay??

Generous Generous
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no bhai... I don't think visa/mc has any role here, otherwise all txns will get flagged for dcc... it only depends on merchants
Deal Cadet Deal Cadet
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So much effort in the name of digital economy! Lovely!

So basically, you pay by cash and you get penalised, example tolls and certain payments like credit card payments. You pay by neft you pay bank charges, example psu bank current accounts. You  use your card to pay electricity bill more than 5k, pay convinience fees. You use your card to pay online shopping, DCC markup fee. But you get 100 rupees cashback to gamble online. Wow!

Deal Subedar Deal Subedar
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UPI is free bro

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Deal Cadet Deal Cadet
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Comments pdh k lag rha hai badi धांधली chal rhi hai😂

Deal Cadet Deal Cadet
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I think it's high time we create a Twitter page powered by the desidime community to kick these giants on social media angry

Helpful Helpful
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When does ICICI started charging DCC?
Generous Generous
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Chill guys.

Keep international transactions OFF in your axis fk. Then if transaction doesn't fail, it means it is domestic transaction.

Once this bug is fixed, they will definitely refund the fees as they can't charge DCC for domestic transactions.

Deal Cadet Deal Cadet
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Still it got charge.. cc is saying that they will reverse this soon as this is due to technical.glitch

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