Dell not replacing batttery under replacement

49°
Deal Cadet
Dealhunting

Guys

Dell is not replacing my battery under replacement. everyday they come with new rules and steps to delay and not give the replacement. Even twitter is not helping,

Please suggest what to do to get the replacement

4 Comments  |  
4 Dimers
  • Sort By
Helpful Helpful
Link Copied

http://consumerhelpline.g...n/

FYI: When filing a consumer complaint, make it short and precise, there is no need to write down the whole story.

eg,

Mention the details of Purchase date, dealer address, model number and warranty period.

Subject: My Dell laptop battery has failed during the warranty period and the company now denies to replace it. I need this damaged battery replaced as covered by their warranty agreement at the time of purchase.

Benevolent Benevolent
Link Copied

Batteries normally have lesser replacement period than the machine. When did you purchase. Dell have permanent issue with batteries. Otherwise, their machines are best. I have a Dell laptop purchased in 2013, going still strong. But had to replace the battery twice.

Deal Cadet Deal Cadet
Link Copied

Now case with [email protected] after i complained to michael dell on twitter.

Hopefully they will replace now

Deal Cadet Deal Cadet
Link Copied

Buddy is dell cs not good? Asking because I wanted to buy a dell monitor

replyuser
Click here to reply
Reply