demo mode on automatically on Sony bravia

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Brand Enthusiast
Tony007

hi guys,

i have sony bravia tv. today it will automatically turn on demo mode (loop). even after turn off that mode again it will start that loop again. please help me how can i will off that demo mode

@guest_999 @getready @Ash-D @andromeda @androgame @shraaj @tappukepapa @LG50 @HasdaChehra @DeciDeaim @LIMBO @bikidas2060 @xuseronline

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Budding Star Budding Star
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Try hard resetting it.

Hopefully it will resolve this issue.

Shopping Friend Shopping Friend
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No idea bro, maybe reset works as suggested above

Critic Critic
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Make sure that after hard reset & afterwards the initial setup mode you select normal mode not "retail/demo" mode. If still same issue happens afterwards then time to raise warranty claim.

Deal Cadet Deal Cadet
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Make a video also if in case it doesn't happen in front of repair executive

Generous Generous
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@guest_999 bhai ne already best suggestion de diya smile
Vaise you tagged  @LG50 ... Bhai competitor  ( LG ) wale kyon help karenge wink

Heart of Gold Heart of Gold
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Hahaha.........bro if I'm committed to LG, then I should have all LG appliances and devices at my home and never bought anything from it's competitors 🙂
Heart of Gold Heart of Gold
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Try this below troubleshooting step.

Go to the Settings screen. Press the (Quick Settings) button → select Settings. ... The next steps may vary depending on your TV menu options. Select System → Retail mode settings → Set Demo mode and Picture reset mode to Off

Brand Enthusiast Brand Enthusiast
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Thanks guys for help

Update- now demo mode is off by input button which was located at backpanel of tv so doesn't need to reset tv settings.

press input button for 15sec will off demo mode. 

Generous Generous
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Happy to see problem solved.
More happy that you took time to reply back with solution and exp smile

Deal Newbie Deal Newbie
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If it has suddenly started happening and the unit has been okay earlier, might eventually need Sony service technicians.

Else, like others said.. check the remote is okay and no buttons accidentally depressed. Remove the batteries and re-insert if needed and then
restore to factory settings https://www.avsforum.com/threads/help-sony-bravia-kdl65hx729-demo-mode.1397608
I also saw a Sony channel video iterating the steps but the video is poorly shot.

If the issue is being faced on a recent purchase, it might help to knock the seller out.
If okay, do share the model number too.
Brand Enthusiast Brand Enthusiast
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existing unit i use

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