[Dhani ] Systemic Issues with KYC Verification Leads to Wrong Credit Disbursal

Deal Lieutenant

It now turns out that the issue is not limited to Dhani Services,
but faulty loans are probably being disbursed by most lenders. Moneylife itself has received complaints about at least three other lenders, including a small private bank. Gagan Banga, non-executive director of Dhani Loans and its senior management team reached out to Moneylife
to say that they have received a total of 162 complaints and each one
of these will be resolved and the credit scores corrected. Dhani further
said that it does not work on a commission basis to source loans and
has tightened its verification process to the best of its ability,
within the present system.



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