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Digibank By Dbs will be close or freeze if Adhaar Address is outside Branch Location.

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Deal Cadet
Joker007

https://go.dbs.com/a...ss
If customers address updated in  Aadhaar records is not within locations where DBS is present, which is not allowed as per regulatory guidelines.
If the same is not done, we shall be forced to freeze your account.

Go and Check profile section of Dbs App it will notify this.
Users who are from where dbs branch located foes not face this issue.https://cdn0.desidime.com/attachments/photos/569834/original/IMG_20190610_160001.jpg?1560162610
https://cdn0.desidime.com/attachments/photos/569835/original/IMG_20190610_155730.jpg?1560162823

https://cdn0.desidime.com/attachments/photos/569837/original/Screenshot_2019-06-10-16-09-44-629_com.dbs.in.digitalbank.png?1560163262

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Yes my account freezed

Deal Cadet Deal Cadet
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Mine is full savings account using from last 4 years now they are doing this in the name of new rule.

Deal Subedar Deal Subedar
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Did you update your address after doing KYC of digibank ?
I’m asking about Aadhar / bank app.

Recently ?

Deal Hunter Deal Hunter
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What does freeze means? What about the money in the account.. It’s savings account..

Deal Cadet Deal Cadet
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They are providing account closure option in app where we can add beneficiary bank for transferring remaining balance. Cc provided this information and suggesting to close if dbs is not present in your area. Right now my account is not freeze so i transferred all.

Pro Deal Legend Pro Deal Legend
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Cc told me that this will be Applicable to the All Customers who opened their Account after 20th April 2018

Deal Cadet Deal Cadet
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and who opened before 2018 in 2015-16

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Deal Subedar Deal Subedar
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User since 2016. No issues for me. blush
My brother applied two months back and he got a notification to update the address.

Deal Subedar Deal Subedar
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Damn. ! Even CC R’s are not very much updated with this new update.

I’ve been told that, incase I lose my exisiting card then I’ve 2 update address in Aadhar which should be lie in a branch location.
Till expiry of card account is going to work.

BUT I think they are sending notifications to everyone gradually. Have to wait and see.

No branch here in Kerala. And I’ve been using this for almost 4 years .

Deal Cadet Deal Cadet
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no

Tech Guru Tech Guru
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Is there any option to know when did we open the account?

Deal Subedar Deal Subedar
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Go to manage debit card section.  It will show the first debit card issued date.

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Deal Subedar Deal Subedar
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transferred amount

Deal Newbie Deal Newbie
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We wish to inform you that as per RBI guidelines* on KYC dated 20th April 2018, any customer wanting to open a bank account must submit one of the Officially Valid Documents (OVD) with the current residence address.
Your digiSavings account no XXXXXXXX0887 was opened using Aadhaar authentication based on your consent.
We wish to highlight that the address provided by you does not match your Aadhaar (OVD) address maintained in our records and therefore does not meet the above RBI guidelines.

i got this msg yesterday sad

Deal Newbie Deal Newbie
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Customer care saying if u hv flashing that aadhar updation alert your account definetly freezed doesn’t matter when you open account in Dbs. Im using Dbs since dec 2016.i also getting same messages. imp

Deal Cadet Deal Cadet
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I have been using this from 4 years, about 6 months ago, i was frequently got SMS EMAIL on this, but i used to update my current address instead of permanent address. It got failed couple of times. then it stopped asking me to update address. but safe side, I removed all the money as I got Fincare bank account now.

Deal Cadet Deal Cadet
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I have Digibank Savings A/c from 3 years. I’m from a small village in Hooghly,West Bengal. My home branch is Mumbai (IFSC-DBSS0IN0811).
Have no problem whatsoever.

Community Angel Community Angel
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It depends on Aadhar Address.

Deal Cadet Deal Cadet
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Can Someone tel if Account blocks or freezes and Amount Stuck whats then next step to get that back…?

Deal Newbie Deal Newbie
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Have we seen this with any other bank; or is this only with DBS? I wonder why only they have this rule.

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