Diners card keeps getting declined by axis POS

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So, i have a diners card which gets a “CARD RESTRICTED” error each and every time in an axis POS terminal at a spencers daily outlet nearby. They have multiple axis bank machines and the card gets declined everytime. The charge slip receipt says card declined.
Everywhere else , this card works absolutely fine
Has anyone else faced this issue?
@nomag @jambui @Konquerror

12 Comments  |  
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In delhi I havnt faced card decline even once with diners club card.
Though it was declined once in kerala hotel on federal bank machine. Never been to spencer before. Though used card successfully on many axis bank machines.

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Merchant has got the card disabled on pos machines as diners and amex almost charge 4.5% commission

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Sorry, I don’t have any information regarding this. I have been able to use my diners card almost everywhere except Decathlon where it was declined. I didn’t pay much attention to it and used a Mastercard.

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I have had similar issue on an axis machine someone back.
I always ask them to use the Hdfc machine in such cases.

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Deal Subedar
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Diners card are not accepted by all Merchant due to high commission.
All HDFC bank and Pine lab POS accept Diners card.
Next time try with Pine lab machine.

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karanoshan wrote:

Merchant has got the card disabled on pos machines as diners and amex almost charge 4.5% commission

How you got this info? I thought diners charges same as rupay credit card as they got agreement with rupay in india and rupay uses them outside india where diners is acceptable.

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jambui wrote:

How you got this info? I thought diners charges same as rupay credit card as they got agreement with rupay in india and rupay uses them outside india where diners is acceptable.

Check pricing of any payment gateway site, itz 1% higher for diners n amex

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karanoshan wrote:

Check pricing of any payment gateway site, itz 1% higher for diners n amex

you checked Diners club online Ecom payment gateway transaction fee.

Diners club accept 100% all POS machine in India because Diners club card & Discover card agreement with RuPay POS & ATM in India.

RuPay recently found their database that few member Banks are using the “Kernel Version 5.26 and 7.26” on their “Ingenico” make of POS terminal models, which is thereby causing transaction declines for RuPay cards, RuPay International Card and Affiliates card acceptance.

For all POS terminals currently running with “Kernel Version 5.26 and 7.26”, RuPay member Banks are requested to certify their devices with latest available kernel and compliance to RuPay card, RuPay International Card and Affiliates cards acceptance including that of RuPay Contactless cards.

@nomag

@kurk

@Konquerror

@jambui

@nomag

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abhishek012 wrote:

you checked Diners club online Ecom payment gateway transaction fee.

Diners club accept 100% all POS machine in India because Diners club card & Discover card agreement with RuPay POS & ATM in India.

RuPay recently found their database that few member Banks are using the “Kernel Version 5.26 and 7.26” on their “Ingenico” make of POS terminal models, which is thereby causing transaction declines for RuPay cards, RuPay International Card and Affiliates card acceptance.

For all POS terminals currently running with “Kernel Version 5.26 and 7.26”, RuPay member Banks are requested to certify their devices with latest available kernel and compliance to RuPay card, RuPay International Card and Affiliates cards acceptance including that of RuPay Contactless cards.

@nomag

@kurk

@Konquerror

@jambui

@nomag

That’s a great piece of information. How do you get these kind of information? Do you work for NPCI?

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Konquerror wrote:

That’s a great piece of information. How do you get these kind of information? Do you work for NPCI?

NPCI website & Google news.

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Konquerror wrote:

Wow, that’s great.

For others, here is the circular from NPCI: https://www.npci.org.in/sites/default/files/cir...

also check here, Diners Club Credit Cards in India and its Acceptance:

https://www.cardexpert.in/diners-club-credit-ca...

someone comment here:

Diners Cards are now accepted at over 1 million terminals. I recently found that they are accepted at ICICI, HDFC, SBI, Axis and Citi Bank POS machines. They are recognized as ‘Rupay’ in the card type on receipt, but the payment gets done. Initially I was also hesitant about getting a Diners Credit Card, but their increasing acceptance has sweetened the deal along with its 10x reward points offer

or another one -

diners is accepted everywhere, since it uses rupay network. you can ask the shop guys to try it out.

i never faced rejection in diners card in India.

RuPay card also recently reached 100% All POS terminals in India, 4.2 million+ terminals in India now accept RuPay card & RuPay Affiliates cards.

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