Ecommerce | product related portals FLIPKART, AMAZON, etc.. are good | Travel related portals like YATRA MAKEMYTRIP PAYTMworst

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Deal Subedar
sunnie

I prefer online shopping and use to buy services also online…

Just sharing my experience…
E-COMMERCE is good when when we talk about products/groceries/fashion (i.e flipkart, amazon, etc…)
At the same time, I had worst experience with portals like, YATRA MAKEMYTRIP GOIBIBO PAYTM etc…..

I always had faced issues with travel portals.
- Amount at front page always differs with cart page amount.

- many times amount gets deducted and later portal calls, ask for additional amount as price change. In that also thrice, they agreed to negotiate.

- Getting refund from them is a big problem. And during COVID, many of us have understood that

- I have a credit amount with travel portal (Yatra); can be used for particular airlines only. Now a days, we get reply on email after weeks.. Now, I do not understand, if any passenger wish to utilize credit amount then they have to wait long for yatra team to read that email. And by the time they read our email, there are high possibilities that rates get changed or date may have gone..

- I booked hotel through makemytrip for a couple. Selected 2 pax, Entered passenger name and paid amount. Now, I got confirmation that booking done for 1 pax only. Immediately I contacted customer care and said that that error is from their end, but they asked me to do another booking for 2nd pax. At portal rate was same (even if I book for 1 or two) as it was without meal booking.

- In case of yatra, always be careful if you are booking for some one else. If you mention passenger mobile number, then for all future communication message will go with your name to that number… (irrelevant to that booking also) . And that number can be seen feeded already, when you try to book in future…

- In case if you are booking for international travel; i would suggest to keep a recording. (Video while booking).

- If we buy anything from flipkart ; manufacturer/brand will be always ok for after sales. But when we do hotel/flight booking from online portals, hotels/airlines will always ask us to contact portal from where booking has been done..
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Deal Subedar Deal Subedar
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Tq for advise, in india online booking of hotels and others is not trustable and costly too please prefer direct booking😇

Generous Generous
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For flights, always book directly from the respective airline after comparing on portals.

Deal Subedar Deal Subedar
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agreed..

agreed.. just for the sake of 500-1000 Rs discount, we waste our time in price comparision at varioust portals. And by the time we conclude, base price of airlines goes up. So, at no ways we are in +

Pro Entertainer Pro Entertainer
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Try Travel @ Desidime.com

Apna trading wala dimer travel portal se badhiya deal denge

Deal Cadet Deal Cadet
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Which dimer

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Deal Newbie Deal Newbie
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If you want to know more about spaceport and launches read https://orbitaltoday.com/tag/spaceport-cor...l/.

Deal Subedar Deal Subedar
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I have many bad experience with Flipkart and good experience with Paytm and Makemytrip.

@sunnie said correct in above comments that we waste time in price comparision mainly for travel related website.
Most of the websites when they are initial stage of launch, they gives good discount and service. but as business grow, they start showing their wings.
i obsereved mostly that ticket booking price on makemytrip,yatra etc is almost same as Airlines website.
so prefer to directly book on Airlines webiste (though i never travelled in plane just for my client.. ha..ha. )

Deal Subedar Deal Subedar
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giving discounts and promotional offers during launch, that is ok. Later on they can hike pricing and make profit. Thats the game overall , every where.

But, when we talk about after sales… Atleast they must provide service when they have accepted money. Just imagine situation of person who book hotel online, while checkin if he had any problem, he had to call customer care – (means long que)

Deal Subedar Deal Subedar
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does anyone have any update on this? https://trak.in/tags/business/2020/09/26/no-ref...

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