exorbitant train cancellation charges by MMT

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22sumit

I booked train seats for 3 persons in Jan via MMT and need to cancel for 1 person and I noticed that MMT is charging a good amount overall for cancellation.
The charges are high especially the payment gateway charges.
Here's a breakup:

image

So even after the rupay cc discount, it doesn't make sense booking via mmt in future.

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Deal Subedar Deal Subedar
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The said PG gateway charge is what you agreed to pay at the first place, obviously the exact amount is going to be deducted while ticket cancellation by user.

For ticket with cancellation potential, always use irctc(minimal PG) or Amazon(40 agent charges, fastest refund if paid via Apay balance)

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yeah, will keep that in mind next time.
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Super Stud Super Stud
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I think SBI YoNo has no PG Charges. Saw the banner few days ago
Cool Cool
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Booking on Irctc is some what safer and no deductions much

Now a days 3rd party apps charging for non confirm tickets aswell apart from irctc.

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Buy Amazon pay gc with SBI CC through SBI yono.

Book via irctc and pay via Amazon pay balance.

Deal Cadet Deal Cadet
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You still have to pay 1.8 percent + tax for using Amazon Pay on irctc. better option would be to directly book on amazon if the total booking amount is more than Rs. 2000 and just pay the Rs. 40 agent service charge.
Finance Ninja Finance Ninja
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That's why For Train always book a Ticket from IRCTC!

Benevolent Benevolent
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I don't see any issue. You paid 3100-500 = 2600. Cancellation charges 210 makes it 2390.

Other charges are always non-refundable.

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I agree the calculations are correct but the payment gateway charges are high. Better to use IRCTC website rather than falling for these 3rd party apps.
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Finance Ninja Finance Ninja
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@22sumit 


First of all, You Paid their Payment Gateway Charges of Rs.221.89 for the Booking.

At that time didn't you think there is Very High and Unnecessary Charges?

Still, You have gone ahead and Booked the ticket and Now for Cancellation, you want the refund for Payment Gateway Charges, These Companies take IRCTC also they don't refund the PG Charges, Convenience Fees then MMT Kis khet ki  Muli hai?

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