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External HDD not working - Need help

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LG50

My WD 5TB HDD suddenly stopped working. The drive was purchased from Flipkart last year and is in Warranty, also there was no important data on the drive. I tried plugged in this HDD on 3 different laptops and also changed the cable but it's still not working. 

The issue is this HDD drive is loading and giving a drive letter on the file explorer but data is not accessible, when trying to open the drive, it keeps on freezing the file explorer. After it keeps loading for 10 minutes and then it gives an error "The drive is not accessible, the parameter is not correct". 

I contacted WD customer care and they're only saying that they can create a replacement for the drive and cannot provide any other assistance. For any data recovery, you have to contact the other 3rd party vendors. 

Please help in providing the solution for the working of this HDD or possible to recover the data.

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Benevolent Benevolent
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Not possible to recover data, without expert chargeable service. Replacement by WD is easy under warranty if there is a collection center in your city, otherwise you will have to courier at your own cost. Replacement disk is couriered to you within 7-10 days.

Generous Generous
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Nothing for you to do.

Get it replaced.

Recovery cost can reach very high. So if the data is not important then get it replaced.

Deal Lieutenant Deal Lieutenant
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If the data is not important, then the easiest ways is to format the hdd and move on, no need for replacement.

Blaze Blaze
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Did u try connecting to a different OS (Linux, Ubuntu, Mac etc) ?

Freebie Finder Freebie Finder
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I don't have any other OS installed on my laptop, only MS windows. Not sure how to find someone who is using any of these OS.
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Benevolent Benevolent
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Check with the the WD Disk Diagnostic tool preferably the older one. Newer one is much more fancy in terms of looks but it was lacking in some features last I checked so moved back to the older one. In any case drive replacement seems the most likely route.

Benevolent Benevolent
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.... there was no important data on the drive.... Then why waste time with recovery? Recovery will lead to opening of drive and then wd will not replace it. Best way is to get a replacement. Since the drive has gone bad in such short time, did u use it often or very less? Where was it kept?
Freebie Finder Freebie Finder
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yeah, just asking if there is any solution. I used it very less, mostly it used for copying movies/anime files as a backup. HDD was kept in the case to avoid any physical damage.
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Helpful Helpful
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@LG50

Install Crystaldiskinfor and see if there is any problem

https://crystalmark.info/en/dow...d/

always monitor your drives with this tool will save you from a lot of troubles

and that model is kind of known to cause issues only go with WD, My Passport model

cheap is not always good please do your research before buying

there is a whole reliable model chart out there on Reddit which drive you can trust with the lowest failer rate and all

forget the data

Benevolent Benevolent
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Bro that tool is great but jab kismat ho G to kya karega pandu. Have seen drives have great smart and then next day they went kaput 
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Deal Hunter Deal Hunter
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If you are from delhi go to nehru place  you can get your data for around 1k and after recovering go to wd service centre which is located there only , and you will get new wd hdd within 5 minute ,from personal experience 

Freebie Finder Freebie Finder
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Buying HDD in offline shop safer than online eCommerce site

Freebie Finder Freebie Finder
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Thanks guys for all your suggestions, I will get it replaced from WD. 

I believe the file system in HDD got corrupted and it's getting failed to load. I heard beep sound for few seconds before it dead so probably something got faulty inside whether it can be the head or controller of this harddisk. 

Benevolent Benevolent
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No bro wd drives, if used less, go kaput this way only.
Deal Subedar Deal Subedar
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Data recovery is possible but company charge very premium price for data extraction from HDD. I think data recovery is done outside India as brands manufactures HDD in China, Thailand, Taiwan, Vietnam, Hong Kong. This is why they charge us more money for data recovery & it's not 💯 % guarantee of recovery in case if the disk has benn scratches by header. If there is with hdd logic board it it would be easier revive the disk by changing same logic board. The old flash ROM of the old logic board needs to be transplanted to the new board else harddisk will not read the data stored in the disk. If the data is not important just get it replaced.

Post Tycoon Post Tycoon
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File systems are usually self recoverable with occasional chkdsk unless ofcourse the partition table is messed up or the file record table itself is in bad sector also the error it gives away is usually File or folder is corrupted or unreadable. My best bet would be the partition table, you can check it with the help disk genius, but beware it can seriously mess up the disk if you try to do something other than that. I personally use the disk genius for various hard drive related tasks like data recovery and all. More power to you.

Freebie Finder Freebie Finder
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I have already tried chkdsk and it's getting stuck at stage 1 with 81% for more than an hour. I have to forcefully shutdown my laptop to avoid any kind of damage to HDD. Also I checked testdisk and disk genius utilities for the recovery and I was able to retrieve some of the files from it but it isn't helpful since my HDD included large video files which are not much important.
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Deal Cadet Deal Cadet
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I had 2tb we ext hdd and for Data recovery they are asking 40k rs.I left all Hope there

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