External HDD not working - Need help

Need your suggestions pls

@guest_999 @xxxyyyzzz @SnippierJoker @LIMBO @kukdookoo @xedo123

Not possible to recover data, without expert chargeable service. Replacement by WD is easy under warranty if there is a collection center in your city, otherwise you will have to courier at your own cost. Replacement disk is couriered to you within 7-10 days.

Nothing for you to do.

Get it replaced.

Recovery cost can reach very high. So if the data is not important then get it replaced.

If the data is not important, then the easiest ways is to format the hdd and move on, no need for replacement.

Did u try connecting to a different OS (Linux, Ubuntu, Mac etc) ?

Check with the the WD Disk Diagnostic tool preferably the older one. Newer one is much more fancy in terms of looks but it was lacking in some features last I checked so moved back to the older one. In any case drive replacement seems the most likely route.

smz wrote:

Did u try connecting to a different OS (Linux, Ubuntu, Mac etc) ?

I don't have any other OS installed on my laptop, only MS windows. Not sure how to find someone who is using any of these OS.

.... there was no important data on the drive.... Then why waste time with recovery? Recovery will lead to opening of drive and then wd will not replace it. Best way is to get a replacement. Since the drive has gone bad in such short time, did u use it often or very less? Where was it kept?

kukdookoo wrote:
.... there was no important data on the drive.... Then why waste time with recovery? Recovery will lead to opening of drive and then wd will not replace it. Best way is to get a replacement. Since the drive has gone bad in such short time, did u use it often or very less? Where was it kept?

yeah, just asking if there is any solution. I used it very less, mostly it used for copying movies/anime files as a backup. HDD was kept in the case to avoid any physical damage.

LG50 wrote:
yeah, just asking if there is any solution. I used it very less, mostly it used for copying movies/anime files as a backup. HDD was kept in the case to avoid any physical damage.

Did you ever monitor the drive temperatures? In my experience WD drives run significantly hotter than Toshiba ones (despite being slower), 5TB ones even more so and the case should only exacerbate it. Though I don't think higher operating temps. can be an factor in probable drive failure in a such a short interval. 

LG50 wrote:
yeah, just asking if there is any solution. I used it very less, mostly it used for copying movies/anime files as a backup. HDD was kept in the case to avoid any physical damage.

Less usage destroyed it.get a replacement bro.

LG50 wrote:
I don't have any other OS installed on my laptop, only MS windows. Not sure how to find someone who is using any of these OS.

U can try Ubuntu/Linux using bootable media. Without actually installing Linux u can use it. Google for more info.

@LG50

Install Crystaldiskinfor and see if there is any problem

https://crystalmark.info/en/dow...d/

always monitor your drives with this tool will save you from a lot of troubles

and that model is kind of known to cause issues only go with WD, My Passport model

cheap is not always good please do your research before buying

there is a whole reliable model chart out there on Reddit which drive you can trust with the lowest failer rate and all

forget the data

LG50 wrote:
yeah, just asking if there is any solution. I used it very less, mostly it used for copying movies/anime files as a backup. HDD was kept in the case to avoid any physical damage.

There is no solution. Don't waste your time trying stuff up, it won't work. (I have lot of experience with failing hard disks) 
Its just bad luck that it failed so quick.
The only option is replacement and get a new one.

If you are from delhi go to nehru place  you can get your data for around 1k and after recovering go to wd service centre which is located there only , and you will get new wd hdd within 5 minute ,from personal experience 

Buying HDD in offline shop safer than online eCommerce site

Thanks guys for all your suggestions, I will get it replaced from WD. 

I believe the file system in HDD got corrupted and it's getting failed to load. I heard beep sound for few seconds before it dead so probably something got faulty inside whether it can be the head or controller of this harddisk. 

Data recovery is possible but company charge very premium price for data extraction from HDD. I think data recovery is done outside India as brands manufactures HDD in China, Thailand, Taiwan, Vietnam, Hong Kong. This is why they charge us more money for data recovery & it's not 💯 % guarantee of recovery in case if the disk has benn scratches by header. If there is with hdd logic board it it would be easier revive the disk by changing same logic board. The old flash ROM of the old logic board needs to be transplanted to the new board else harddisk will not read the data stored in the disk. If the data is not important just get it replaced.

File systems are usually self recoverable with occasional chkdsk unless ofcourse the partition table is messed up or the file record table itself is in bad sector also the error it gives away is usually File or folder is corrupted or unreadable. My best bet would be the partition table, you can check it with the help disk genius, but beware it can seriously mess up the disk if you try to do something other than that. I personally use the disk genius for various hard drive related tasks like data recovery and all. More power to you.

LORDofTheDRINKS wrote:

File systems are usually self recoverable with occasional chkdsk unless ofcourse the partition table is messed up or the file record table itself is in bad sector also the error it gives away is usually File or folder is corrupted or unreadable. My best bet would be the partition table, you can check it with the help disk genius, but beware it can seriously mess up the disk if you try to do something other than that. I personally use the disk genius for various hard drive related tasks like data recovery and all. More power to you.

I have already tried chkdsk and it's getting stuck at stage 1 with 81% for more than an hour. I have to forcefully shutdown my laptop to avoid any kind of damage to HDD. Also I checked testdisk and disk genius utilities for the recovery and I was able to retrieve some of the files from it but it isn't helpful since my HDD included large video files which are not much important.

LG50 wrote:
I have already tried chkdsk and it's getting stuck at stage 1 with 81% for more than an hour. I have to forcefully shutdown my laptop to avoid any kind of damage to HDD. Also I checked testdisk and disk genius utilities for the recovery and I was able to retrieve some of the files from it but it isn't helpful since my HDD included large video files which are not much important.

Seems like the bad sectors, while recovering if the file is in nad sector recovering it is usually hard. As for chkdsk getting stuck ot usually stuck when attempting to recover the bad sectors of takes too long, these are the signs of disk wearing out. I don't use external disks due to reliability issues i had with several disks including wd elements and Seagate backup, i shifted backing up my data to newly purchased wd blue disks with the help of disk docking station(using orico) the reliability of 3.5" wd blue is way better than wd elements ot wd my passport. If the ultra star were to get cheaper might shift my data to ultrastar disk station DIY NAS for better reliability and ease of access.

LG50 wrote:

Thanks guys for all your suggestions, I will get it replaced from WD. 

I believe the file system in HDD got corrupted and it's getting failed to load. I heard beep sound for few seconds before it dead so probably something got faulty inside whether it can be the head or controller of this harddisk. 

No bro wd drives, if used less, go kaput this way only.

LIMBO wrote:

Did you ever monitor the drive temperatures? In my experience WD drives run significantly hotter than Toshiba ones (despite being slower), 5TB ones even more so and the case should only exacerbate it. Though I don't think higher operating temps. can be an factor in probable drive failure in a such a short interval. 

Old toshiba drives were like a tank. Drops, higher temps they used to handle everything

woodfield753 wrote:

@LG50

Install Crystaldiskinfor and see if there is any problem

https://crystalmark.info/en/dow...d/

always monitor your drives with this tool will save you from a lot of troubles

and that model is kind of known to cause issues only go with WD, My Passport model

cheap is not always good please do your research before buying

there is a whole reliable model chart out there on Reddit which drive you can trust with the lowest failer rate and all

forget the data

Bro that tool is great but jab kismat ho G to kya karega pandu. Have seen drives have great smart and then next day they went kaput 

LG50 wrote:
I don't have any other OS installed on my laptop, only MS windows. Not sure how to find someone who is using any of these OS.

Create bootable Puppy Linux and boot OS from USB.

It will hardly take 5-10 minutes.

kukdookoo wrote:
Bro that tool is great but jab kismat ho G to kya karega pandu. Have seen drives have great smart and then next day they went kaput 

as this topic has come up I would also warn everyone with the current condition of the NVME market they all are failing so be careful dont buy cheap one go with Samsung / Gigabyte

all other brads are kind of hit or miss 

for hdd stick to 2tb 4tb 8tb and 16tb others have problems 

woodfield753 wrote:

as this topic has come up I would also warn everyone with the current condition of the NVME market they all are failing so be careful dont buy cheap one go with Samsung / Gigabyte

all other brads are kind of hit or miss 

for hdd stick to 2tb 4tb 8tb and 16tb others have problems 

Paji gigabyte does not make their own chip, right?

I had 2tb we ext hdd and for Data recovery they are asking 40k rs.I left all Hope there

woodfield753 wrote:

@LG50

Install Crystaldiskinfor and see if there is any problem

https://crystalmark.info/en/dow...d/

always monitor your drives with this tool will save you from a lot of troubles

and that model is kind of known to cause issues only go with WD, My Passport model

cheap is not always good please do your research before buying

there is a whole reliable model chart out there on Reddit which drive you can trust with the lowest failer rate and all

forget the data

I thought this is a WD My Passport Model but after you comment i double checked the Image and looks like its a WD Elements Hard Drive which is basic one and Old Model.

@LG50

1 week back in Amazon Sale, I purchased a Seagate One Touch 5 TB HDD ,I asked to Dimers and they responded me to take Seagate because of Seagate hard disk are normal 2.5 inch hard disk connected using Sata to usb adapter internally, which is useful if you outside case gets damaged or usb port part gets damaged. You can just change the case or connect the hard disk to a laptop or PC using sata cable and get the data.

By the way,How is my Model?

After trying it personally ,I have transferred the data from my other hdd to this newly hdd and after listening to @guest_999 that 5TB HDD generally heats up more i was making it sure to use it only in Night (Temperature is Lower) and Besides my computer table there is a Cooler which was pointed out in direction of HDD to make it cool and i was constantly monitoring the temperature by CrystalDiskInfo and was making sure not more than 45 degrees it should reach although Seagate claims that there newly hdd can reach 60 degrees but i dont want to go beyond 50 degrees.