External HDD not working - Need help
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My WD 5TB HDD suddenly stopped working. The drive was purchased from Flipkart last year and is in Warranty, also there was no important data on the drive. I tried plugged in this HDD on 3 different laptops and also changed the cable but it's still not working.
The issue is this HDD drive is loading and giving a drive letter on the file explorer but data is not accessible, when trying to open the drive, it keeps on freezing the file explorer. After it keeps loading for 10 minutes and then it gives an error "The drive is not accessible, the parameter is not correct".
I contacted WD customer care and they're only saying that they can create a replacement for the drive and cannot provide any other assistance. For any data recovery, you have to contact the other 3rd party vendors.
Please help in providing the solution for the working of this HDD or possible to recover the data.
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Not possible to recover data, without expert chargeable service. Replacement by WD is easy under warranty if there is a collection center in your city, otherwise you will have to courier at your own cost. Replacement disk is couriered to you within 7-10 days.
Nothing for you to do.
Get it replaced.
Recovery cost can reach very high. So if the data is not important then get it replaced.
If the data is not important, then the easiest ways is to format the hdd and move on, no need for replacement.
Did u try connecting to a different OS (Linux, Ubuntu, Mac etc) ?
Check with the the WD Disk Diagnostic tool preferably the older one. Newer one is much more fancy in terms of looks but it was lacking in some features last I checked so moved back to the older one. In any case drive replacement seems the most likely route.
Install Crystaldiskinfor and see if there is any problem
https://crystalmark.info/en/dow...d/
always monitor your drives with this tool will save you from a lot of troubles
and that model is kind of known to cause issues only go with WD, My Passport model
cheap is not always good please do your research before buying
there is a whole reliable model chart out there on Reddit which drive you can trust with the lowest failer rate and all
forget the data
If you are from delhi go to nehru place you can get your data for around 1k and after recovering go to wd service centre which is located there only , and you will get new wd hdd within 5 minute ,from personal experience
Buying HDD in offline shop safer than online eCommerce site
Thanks guys for all your suggestions, I will get it replaced from WD.
I believe the file system in HDD got corrupted and it's getting failed to load. I heard beep sound for few seconds before it dead so probably something got faulty inside whether it can be the head or controller of this harddisk.
Data recovery is possible but company charge very premium price for data extraction from HDD. I think data recovery is done outside India as brands manufactures HDD in China, Thailand, Taiwan, Vietnam, Hong Kong. This is why they charge us more money for data recovery & it's not 💯 % guarantee of recovery in case if the disk has benn scratches by header. If there is with hdd logic board it it would be easier revive the disk by changing same logic board. The old flash ROM of the old logic board needs to be transplanted to the new board else harddisk will not read the data stored in the disk. If the data is not important just get it replaced.
File systems are usually self recoverable with occasional chkdsk unless ofcourse the partition table is messed up or the file record table itself is in bad sector also the error it gives away is usually File or folder is corrupted or unreadable. My best bet would be the partition table, you can check it with the help disk genius, but beware it can seriously mess up the disk if you try to do something other than that. I personally use the disk genius for various hard drive related tasks like data recovery and all. More power to you.
I had 2tb we ext hdd and for Data recovery they are asking 40k rs.I left all Hope there
Need your suggestions pls
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