False missed payment reporting to Cibil and other credit bureaus.

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Deal Cadet
deep_

Aditya Birla Finance Limited (provided by Ola Money Postpaid) reported two missing payment to my credit score and It tanked. I’ve never missed any payment on ABFL or any other credit service.

Pls suggest what can be done in this case. As there’s literally no missed payment ever. How can they report falsely to credit beuros? Can this be rectified after proper correction from concerned Financial institution?

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Cool Cool
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Write email to cibil with proofs

Deal Subedar Deal Subedar
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My bank also deducted emi on time and later reported missed by 1 day results my cibil went down to 750 from 800

Deal Subedar Deal Subedar
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These are serious incidents.
What remedies do we have?
How can someone claim compensation for mental agony they cause with false reporting.

Deal Cadet Deal Cadet
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raman12 wrote:

Write email to cibil with proofs

have contacted thm as of now asking for the missing payment details, which ironically doesn’t exist.

Deal Cadet Deal Cadet
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raman12 wrote:

Write email to cibil with proofs

the thing is, not only cibil, Experian CRIF everything tanked.

Deal Cadet Deal Cadet
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My Amazon Pay Later account had the same incident.
Had opened the account on 11.06.2021.

(1)Purchase made on 08.07.2021
Amount Rs 98
Payment Due date as per Amazon 05.08.2021
Payment Due date as per IDFC Bank 15.07.2021
Amount deducted on 09.08.2021
Interest Charged 0,
Cibil/Experian Effect – NIL

(2)Purchase made on 02.08.2021
Amount Rs 51
Payment due date as per Amazon 05.09.2021
Payment Due date as per IDFC Bank 15.08.2021
Amount deducted on 07.09.2021
Interest Charged Rs 0.72,
Cibil/Experian Effect – Fell 44 Points

(3)Purchase made on 05.08.2021
Amount Rs 730.55
Payment due date as per Amazon 05.09.2021
Payment Due date as per IDFC Bank 15.08.2021
Amount deducted on 08.09.2021
Interest Charged Rs 10.35,
Cibil/Experian Effect – Fell 90 Points

(4)Purchase made on 06.09.2021
Amount Rs 149
Payment due date as per Amazon 05.10.2021
Payment Due date as per IDFC Bank 15.09.2021
Amount paid on 03.10.2021
Interest Charged Rs 2.11,
Cibil/Experian Effect – Not updated yet, might fall down more.

Recently i opened online savings account with IDFC First Bank. When i logged into the app, in the loan section it showed the screw up the Amazon made. In Loan section there are transaction details and loan repayment date with INTEREST.
Yes you read it right, IDFC charged interest for delayed payment which Amazon paid out of its pocket. i can see the interest amounts as well.

Now if you see closely you will notice that payments are always deducted after due date except for the last one which i made manually after i realizing this screw up. After more dig up i realized actual payment due dates are much earlier than shown in Amazon, Like in Case (2) , where Amazon showed due on 05.09 but as per IDFC amount due is on 15.08. Hence interest was charged from 16.08 to actual date of payment (07.09) i.e. for 23 days which amounts to Rs 0.72, which Amazon paid out of its pocket.

My Experian score went from 882 to 838 then to 748 in the latest statement from Onescore. So it fell 134 points.
My Cibil Score did not change much. It went from 769 to 764 in this period.

My ICICI Savings account (Linked with Amazon Pay Later) balance was always maintained good, so there is no justification for delayed deduction.

On 03.10.2021, it self I requested Amazon to close my Pay Later account once and for all. Account started showing “Blocked” from 13.10.2021.

Yesterday had a talk with Loan department of IDFC bank regarding this issue, the women i talked with had only little knowledge. She kept repeating, your Report will be updated within 45 days.

Any idea on whom to contact to reverse the damage done to the Experian Score?

Deal Cadet Deal Cadet
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deep_ wrote:

the thing is, not only cibil, Experian CRIF everything tanked.

Off topic. From cred we can check CRIF & experian score regularly but how to check cibil regularly?

Cool Cool
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deep_ wrote:

the thing is, not only cibil, Experian CRIF everything tanked.

Sorry for you bro.
File complaint with concerned bank/CC company.
Once their reply unsatisfactory, you can then file complaint with RBI banking ombudsman site

Rajasthan Royals Rajasthan Royals
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deep_ wrote:

the thing is, not only cibil, Experian CRIF everything tanked.

I made 100% payment on time & same showing in CIBIL data but One payment late showing at Experian & CRIF website…..

Deal Newbie Deal Newbie
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vk6 wrote:

Off topic. From cred we can check CRIF & experian score regularly but how to check cibil regularly?

If you have HDFC account, you can check CIBIL score for free. New reported is generated once every month.. Amazon also allows select few to check CIBIL iirc

Critic Critic
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All these so called paylater/postpaid facilities are traps that destroy your credit rating. Stay away from them as long as you have a proper credit card.

Deal Subedar Deal Subedar
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saxena_ wrote:

If you have HDFC account, you can check CIBIL score for free. New reported is generated once every month.. Amazon also allows select few to check CIBIL iirc

I am generating n number of times since hdfc user, dont know later they will charge to men?

Deal Cadet Deal Cadet
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raman12 wrote:

Write email to cibil with proofs

Writing to CIBIL is wasting your time and energy..They just throws same generic response " Contact the Lender …blah blah blah "

As per the current Laws..CIBIL and other credit bureaus will only listen to Lenders..they will update whatever the information provided by lenders and there is no such system to cross-check.. Literally they take it as Gospel From the God.

Possible Solution to Ops query :
1.Contact the Lender with proof of on-time payment .if it’s a genuine case some Lender will correct the DPDs and some don’t..

2.complaint to rbi banking ombudsman..takes some time but you will get the positive result if your complaint is genuine..

Deal Subedar Deal Subedar
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What does it mean if you have n/a cibil score ? Does people with 3L of ITR and n/a cibil score can get credit card from amazon or flipkart ?

Deal Lieutenant Deal Lieutenant
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vk6 wrote:

Off topic. From cred we can check CRIF & experian score regularly but how to check cibil regularly?

In paytm you can check cibil monthly

Deal Cadet Deal Cadet
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vk6 wrote:

Off topic. From cred we can check CRIF & experian score regularly but how to check cibil regularly?

onescore app

Deal Cadet Deal Cadet
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sharmajikaladkahu wrote:

What does it mean if you have n/a cibil score ? Does people with 3L of ITR and n/a cibil score can get credit card from amazon or flipkart ?

Getting a unsecured card, chances almost nil unless it’s a pre-approved offer. You can get a secured card by making a fixed deposit as a guarantee to the card, which is called secured card.

Deal Cadet Deal Cadet
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Tekk wrote:

Writing to CIBIL is wasting your time and energy..They just throws same generic response " Contact the Lender …blah blah blah "

As per the current Laws..CIBIL and other credit bureaus will only listen to Lenders..they will update whatever the information provided by lenders and there is no such system to cross-check.. Literally they take it as Gospel From the God.

Possible Solution to Ops query :
1.Contact the Lender with proof of on-time payment .if it’s a genuine case some Lender will correct the DPDs and some don’t..

2.complaint to rbi banking ombudsman..takes some time but you will get the positive result if your complaint is genuine..

That’s wat I’m doing right now. Contacted Ola postpaid cc and told thm there was no missing payment. They asked for missing payment reported screenshot from Cibil n other Buerous so that they will raise it with ABFL.

Deal Subedar Deal Subedar
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chipi wrote:

My Experian score went from 882 to 838 then to 748 in the latest statement from Onescore. So it fell 134 points.

Experian has recently changed its scoring algorithm ( in the past 3 or so months); do take that into consideration

Deal Cadet Deal Cadet
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Ramta_Jogi wrote:

Experian has recently changed its scoring algorithm ( in the past 3 or so months); do take that into consideration

Ok, i didn’t know that.

Deal Subedar Deal Subedar
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narayana1dd249 wrote:

Getting a unsecured card, chances almost nil unless it’s a pre-approved offer. You can get a secured card by making a fixed deposit as a guarantee to the card, which is called secured card.

And how can you get such flipkart amazon cards in FD ?
I mean there isn’t any special option of choosing the FD as a source.

Deal Cadet Deal Cadet
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Approach the branch. Else, onecard can be availed against f.d. within the app itself

Deal Lieutenant Deal Lieutenant
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Tekk wrote:

Writing to CIBIL is wasting your time and energy..They just throws same generic response " Contact the Lender …blah blah blah "

As per the current Laws..CIBIL and other credit bureaus will only listen to Lenders..they will update whatever the information provided by lenders and there is no such system to cross-check.. Literally they take it as Gospel From the God.

Possible Solution to Ops query :
1.Contact the Lender with proof of on-time payment .if it’s a genuine case some Lender will correct the DPDs and some don’t..

2.complaint to rbi banking ombudsman..takes some time but you will get the positive result if your complaint is genuine..

what is DPDs?

Deal Cadet Deal Cadet
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kukdookoo wrote:

what is DPDs?

DAYS PAST DUE.

Number of days payment has been delayed..

Deal Subedar Deal Subedar
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,. Mm, 822 pump l) €

Post Emperor Post Emperor
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Tekk wrote:

DAYS PAST DUE.

Number of days payment has been delayed..

Missed 10 emis of home loan and from 2 years paying regularly how to improve credit score

Deal Cadet Deal Cadet
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naveent178553 wrote:

Missed 10 emis of home loan and from 2 years paying regularly how to improve credit score

What is your score now..?

Deal Captain Deal Captain
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same with me, due to false reporting ,y crif fell 206 points, other reporrts are yet to generate.

replyuser
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