Federal Credit Card - Intimation of DPD Overdue reporting to Credit Information Companies

164°
Deal Subedar
Ragnarok37
I received this mail from Federal Bank just now. I paid all bills on time. Can anyone confirm if they got the same?


Dear Customer

Greetings from Federal Bank

This is to bring to your kind attention that your Credit Card XXXXX was overdue as of 30-06-24, resulting in Days Past Due (DPD). As per RBI guidelines, accounts with DPDs must be reported to all Credit Information Companies (CICs) like CIBIL, Experian etc. and accordingly the same will be reported by Federal Bank with position as on 30-06-24.

Please ensure to pay the dues on time to avoid such reporting in future.

Regards,

Federal Bank

Screenshot2024-07-09-00-42-08-482com.google.android.gm-edit

26 Comments  |  
20 Dimers
  • Sort By
Commentator Commentator
Link Copied
I received this communication from Federal Bank in my email


Dear Customer

Greetings from Federal Bank

This is to bring to your kind attention that your Credit Card XX was overdue as of 30-06-24, resulting in Days Past Due (DPD). As per RBI guidelines, accounts with DPDs must be reported to all Credit Information Companies (CICs) like CIBIL, Experian etc. and accordingly the same will be reported by Federal Bank with position as on 30-06-24.

Please ensure to pay the dues on time to avoid such reporting in future.

Regards,

Federal Bank

I am sure there is something wrong from their end because there is no dues as such. I cleared the dues as soon as the statement was generated and it is reflecting the same in my credit card account. So what should be done?
Commentator Commentator
Link Copied

I received the same communication. Not sure why. I didn't miss any payment. Tried calling their customer care and they told me to call in the morning.

Deal Newbie Deal Newbie
Link Copied
Have you spoken to them? i have emailed them
Deal Cadet Deal Cadet
Link Copied

Same recieved, paid bill early then also.

Deal Cadet Deal Cadet
Link Copied

Same recieved

Deal Cadet Deal Cadet
Link Copied

Same Received.

Deal Newbie Deal Newbie
Link Copied

Received the same not sure why. Have been paying my bills in full before the due date.

Deal Newbie Deal Newbie
Link Copied

Got same msg just now at night gonna close.my account tommorrrow bye to credit card 

Deal Newbie Deal Newbie
Link Copied

received the same so i came here while searching for this on google. 

I overpaid my bill by 1000rs mistakenly, and still received this mail. Meri to neend uda di

Deal Newbie Deal Newbie
Link Copied

Same. Received this email despite making timely payments.

Deal Cadet Deal Cadet
Link Copied

Same here , looks like bug / scam / hack

Or did you all have an emi  instalments pending 

Blaze Blaze
Link Copied

Same received. I contacted them on Facebook now and got reply that same mail was sent to almost all federal Bank customers by mistake. If bill payment is done on time, then no need to worry.

Beacon Beacon
Link Copied

They should have sent another email explaining this too.

Smh Federal Bank

Blaze Blaze
Link Copied

Same received. I contacted them on Facebook now and got reply that same mail was sent to almost all federal Bank customers by mistake. If bill payment is done on time, then no need to worry.

Benevolent Benevolent
Link Copied

Same mail rcvd, Fed/BoB/RBL are specimens😄

Deal Cadet Deal Cadet
Link Copied

I also received though paid bill on time

Post Emperor Post Emperor
Link Copied

Also received

Deal Cadet Deal Cadet
Link Copied

Same here , I want to escalate back on federal , please provide cibil authority escalation email id if any ...

Deal Newbie Deal Newbie
Link Copied

Same for me too even though I ad paid all the bills before the due date.

Deal Newbie Deal Newbie
Link Copied
Received the mail telling that it was a mistake.
Deal Newbie Deal Newbie
Link Copied
subject: Intimation of DPD Overdue reporting to Credit Information Companies
mailed-by: bounces.campaigns.federalbank.co.in
signed-by: bounces.campaigns.federalbank.co.in

I too received, not sure if was mass email

Deal Subedar Deal Subedar
Link Copied

I checked their Facebook page... Looks like a lot of people got the same mail. I dropped a mail to the Federal Bank Credit Card department. Waiting for their reply.

Deal Newbie Deal Newbie
Link Copied

I also recieved the same email and my bill was fully paid. I then over paid some amount. This is shitty as it spoils CIBIL score. I have emailed the customer care. Did any one call them?

Talk-Of-The-Town Talk-Of-The-Town
Link Copied

Apology Mail received

Deal Subedar Deal Subedar
Link Copied
Incorrect mail received smile
Post Emperor Post Emperor
Link Copied

Sorry guys..I just used paid>=outstanding instead paid<outstanding sob

replyuser
Click here to reply
Reply