FEL FD of 1.5 lakh - how to withdraw??

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My 1.5L is held up with FEL FD.. i had sent premature withdrawal form in registered post and it’s more than a month and there is no response or even an acknowledgment . What to do?? Experts opinion please

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Are they giving interest?
Corona hit hard FEL and now Amazon.
I was about to do FD after so much marketing in BB, then finally backed off as their business model is not successful and with so much interest burden more difficult.

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