Flight Booked Via MakeMyTrip

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MoneySaver09

Hello Friends need your help and suggestions that what can I do???

I booked my flight ticket from MakeMyTrip from new delhi to kiev Ukraine via Amsterdam from KLM Royal Dutch airlines. The flight is booked for 11.10.2021. Today, when I arrived at the Airport the airline didn’t allow me to check because of security reasons and on asking they didn’t provide me any specific reason just telling for security reasons. Now I had booked another ticket from ukraine International Airline and board the flight.

Now the question is I paid for my ticket and make my trip never give any detail of any specific requirements. Now what about my money, will I get my refund or all in vain.

Please reply your valuable reply.

21 Comments  |  
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covid19 wrote:

Security reason flushed scream

Yeah, I said what security reasons though I have complete travel documents with me. The airline just cheat me. The 2nd airline i.e. Ukraine International Airline was no issue with anything.

Deal Subedar Deal Subedar
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did airline stopped you from boarding or Airport authority?
If Airline had some issue ideally they should make your arrangement in alternate flight or refund in Full along with compensation(this might be country specific)

Moderator Moderator
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MoneySaver09 wrote:

Airline not Airport Security

What’s this! Any experts on this??

OP how did you pay while booking ticket?
I think we need more details of what happened… Never saw any thing like this recently… Denying flight for no reason?? Hows it possible?

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hese wrote:

What’s this! Any experts on this??

OP how did you pay while booking ticket?
I think we need more details of what happened… Never saw any thing like this recently… Denying flight for no reason?? Hows it possible?

Booked via makemytrip

Deal Captain Deal Captain
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Something is wrong here.
No one can stop you from boarding provided you have done something wrong cold_sweat

Deal Cadet Deal Cadet
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No dear, if i have done something wrong why the other airline didn’t have any problem then. Moreover this the first time, I traveled international

Shopping Friend Shopping Friend
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Sudarshan61 wrote:

did airline stopped you from boarding or Airport authority?
If Airline had some issue ideally they should make your arrangement in alternate flight or refund in Full along with compensation(this might be country specific)

@MoneySaver09 Where did they stop you? Didn’t they list out/announce the flight? Haven’t you had luggage check? More details, please. Even I feel very weird of this “security reasons”?

Deal Subedar Deal Subedar
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Did you ask them written proof? If you have then submit it with airline or MMT or flight Ombudsman and you will get refund

Moderator Moderator
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I have never travelled abroad… Planning in the next two months.. never saw anything like this. flushed flushed flushed flushed

Can we go to consumer court in India for this? Looks like very rare case…whhat happened exactly… Only op can explain.. and what are you planning op?

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jaybro wrote:

@MoneySaver09 Where did they stop you? Didn’t they list out/announce the flight? Haven’t you had luggage check? More details, please. Even I feel very weird of this “security reasons”?

I am just suspecting a case of overbooked flight…nothing else..

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Sudarshan61 wrote:

I am just suspecting a case of overbooked flight…nothing else..

Its just 1 booking from my personal id and own credit card.

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jaybro wrote:

@MoneySaver09 Where did they stop you? Didn’t they list out/announce the flight? Haven’t you had luggage check? More details, please. Even I feel very weird of this “security reasons”?

At check in, they don.t let me check in. They list out the flight.

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Dear dimers I know you all want to know about this thing. But for the reason for which I created this forum not a single comment about help or info. Everyone just want to know the incident nothing else.

So kindly comment if you can help or provide some information on this trouble that how can I get refund.

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MoneySaver09 wrote:

Its just 1 booking from my personal id and own credit card.

by overbook, he means, the flight might be overbooked, international flights can take booking more than the seats. they are allowed, just in case someone cancels.

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MoneySaver09 wrote:

Dear dimers I know you all want to know about this thing. But for the reason for which I created this forum not a single comment about help or info. Everyone just want to know the incident nothing else.

So kindly comment if you can help or provide some information on this trouble that how can I get refund.

without knowing the details how do you expect someone to give suggestions??

1. When airline refused you why didnt you asked them for refund on the spot or make alternate arrangements (you have full rights here as you had confirmed ticket)
2. have you got something in writing from the airline?
3. MMT wont refund unless you have written confirmation from airlines…else you are just considered as no show passenger.
4. As Airline has stopped you. You will have to deal with airlines directly 1st. Also as you said that you were stopped at security check. I am assuming you were given a valid boarding pass by the airline front desk.

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Sudarshan61 wrote:

without knowing the details how do you expect someone to give suggestions??

1. When airline refused you why didnt you asked them for refund on the spot or make alternate arrangements (you have full rights here as you had confirmed ticket)
2. have you got something in writing from the airline?
3. MMT wont refund unless you have written confirmation from airlines…else you are just considered as no show passenger.
4. As Airline has stopped you. You will have to deal with airlines directly 1st. Also as you said that you were stopped at security check. I am assuming you were given a valid boarding pass by the airline front desk.

All your points are valid except the 4. The airline staff didn’t allow me to check in and reason given by them is for security reasons nothing else. The problem is not at the airport security check which is done after immigration. I think I am able clear u now.

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MoneySaver09 wrote:

All your points are valid except the 4. The airline staff didn’t allow me to check in and reason given by them is for security reasons nothing else. The problem is not at the airport security check which is done after immigration. I think I am able clear u now.

Call up the airline and ask them to issue refund in that case.

Missing