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Flipkart Axis Credt Card help

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RowdyAK47

I applied for the Flipkart Axis Credit Card and the virtual card was generated yesterday. I activated the card for online shopping using Flipkart app yesterday but was getting error " Your mobile number is not activated with us for online transactions".

I called the customer care today and enabled online transactions via IVR and also setup the Credit card Pin. When I am trying to do the transaction today I am still getting same error.

The customer care asked me to register my credit card using this link – https://secure.axisbank.com/ACSWeb/EnrollWeb/Ax... but I got the error " Unable to authenticate your card. Do try after some time ". He told to try after 1 business days

My card is still not activated? How long will it take to enable online transactions?

I have not got any communication yet regarding the shipment of the physical card. I also applied for add-on card so will both the cards be delivered together?

PS: I don’t have axis savings account, when I try to register in Axis mobile app nothing happens after an sms is sent.

Kindly help in this regard

Tagging some of the guys for help @getready @caks2006407 @drupal @whitewalkers @shgoyal @Snikeus @avgn @Dileep_kumar @andromeda @b4tm4n smile

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Perfectionist Perfectionist
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Addon is delivered with main card – Yes

Community Angel Community Angel
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avgn wrote:

Addon is delivered with main card – Yes

Thanks bro smile

Community Angel Community Angel
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silentOBSERVER wrote:

This is #WaitingPeriod sweat_smile

Almost 2 days gone bro! All banks allow instant usage of virtual card smile

Community Angel Community Angel
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avgn wrote:

Addon is delivered with main card – Yes

Limit is shared between both the cards?

Perfectionist Perfectionist
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RowdyAK47 wrote:

Limit is shared between both the cards?

Yes. That’s what Addon is stuck_out_tongue

Deal Cadet Deal Cadet
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Wait a few days bro…

Deal Lieutenant Deal Lieutenant
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RowdyAK47 wrote:

Almost 2 days gone bro! All banks allow instant usage of virtual card smile

Not hdfc bank

Deal Subedar Deal Subedar
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I was able to use the card instanteously after enabling from Flipkart app. I did not get the error that my mobile number is not registered, though I was not able to login to either netbanking or mobile app. I went to branch and they gave me the customer id and told me to wait for a day to activate the netbanking. After a week or so I was able to activate the mobile app as well via the usual route (app sent the message and got it self activated)

Trailblazer Trailblazer
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It’s wil take 3 days to 1 week to activate
I faced same

Community Angel Community Angel
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Dileep_kumar wrote:

It’s wil take 3 days to 1 week to activate
I faced same

Thanks bro

Community Angel Community Angel
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Snikeus wrote:

I was able to use the card instanteously after enabling from Flipkart app. I did not get the error that my mobile number is not registered, though I was not able to login to either netbanking or mobile app. I went to branch and they gave me the customer id and told me to wait for a day to activate the netbanking. After a week or so I was able to activate the mobile app as well via the usual route (app sent the message and got it self activated)

I don’t want to go to the bank. I am fine with Axis mobile app. As suggested by others it takes 3-7 days for the card to get activated sometimes.

Deal Subedar Deal Subedar
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RowdyAK47 wrote:

I don’t want to go to the bank. I am fine with Axis mobile app. As suggested by others it takes 3-7 days for the card to get activated sometimes.

Yeah, please wait for a week and then try activating the mobile app

Community Angel Community Angel
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Snikeus wrote:

Yeah, please wait for a week and then try activating the mobile app

Thanks, KG

Blogger Blogger
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You will get confirmation msg after activation..
“Dear Customer, usage & transaction limit options on your Axis bank Credit Card have been updated as per request”
I was able to use the card after getting this msg.

Also, one more imp thing.
Initially, I didn’t use this card for first 3-4 months (except first txn for getting fk 500 gv).
Their representative called me and offered reversal of joining fees smile

Community Angel Community Angel
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b4tm4n wrote:

You will get confirmation msg after activation..
“Dear Customer, usage & transaction limit options on your Axis bank Credit Card have been updated as per request”
I was able to use the card after getting this msg.

Also, one more imp thing.
Initially, I didn’t use this card for first 3-4 months (except first txn for getting fk 500 gv).
Their representative called me and offered reversal of joining fees smile

Thanks bro, I also got this same sms after I activated domestic online transactions via IVR but still I am unable to use the card and getting same error – Your mobile number is not activated with us for online transactions

Hunk Hunk
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Off topic.. card details visible in app After receiving confirnation msg?how many days it took after verifying the KYC documents?

Community Angel Community Angel
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VimAl_Raj wrote:

Off topic.. card details visible in app After receiving confirnation msg?how many days it took after verifying the KYC documents?

- I applied via Flipkart app on 19th Feb
- KYC documentation was done on 20th Feb
- A 3rd party agent came for physical verification on 26th Feb
- I did not got any verification call
- Got Application approval sms on 27th Feb
- Card was generated on 28th Feb
- Yes, I can view the details of the Main card on the flipkart app by entering the OTP
- Add-on Card details not showing in the flipkart app

Benevolent Benevolent
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Same with many other banks too, I think their main database is not yet updated hence error.
Exactly same error came even for ICICI card last week for a friend and took 3 days
This error may not be there for SB account holders

Community Angel Community Angel
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caks2006407 wrote:

Same with many other banks too, I think their main database is not yet updated hence error.
Exactly same error came even for ICICI card last week for a friend and took 3 days
This error may not be there for SB account holders

Thanks bro, so it will be automatically updated after few days or I need to follow up with the customer care?

Benevolent Benevolent
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RowdyAK47 wrote:

Thanks bro, so it will be automatically updated after few days or I need to follow up with the customer care?

Wait until Phy card arrives

Deal Cadet Deal Cadet
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Guys how do we get fees reversal in this card?

Community Angel Community Angel
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Kim_Jong_jun wrote:

Guys how do we get fees reversal in this card?

spend 2lac per year for fee waiver or if you are lucky like @b4tm4n dont use the card for a few months and they will call you and offer fee reversal

Deal Cadet Deal Cadet
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RowdyAK47 wrote:

spend 2lac per year for fee waiver or if you are lucky like @b4tm4n dont use the card for a few months and they will call you and offer fee reversal

I guess 1year free hai shayad…
Koi confirm krega

Deal Subedar Deal Subedar
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Kim_Jong_jun wrote:

I guess 1year free hai shayad…
Koi confirm krega

If you had applied during the BBD offer, you might have gotten it without any joining fees. I got it without joining fees. Else it has Rs 500 joining fees and Rs 500 renewal fees

Deal Subedar Deal Subedar
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RowdyAK47 wrote:

- I applied via Flipkart app on 19th Feb
- KYC documentation was done on 20th Feb
- Got Application approval sms on 27th Feb
- Card was generated on 28th Feb
- Yes, I can view the details of the Main card on the flipkart app by entering the OTP
- Add-on Card details not showing in the flipkart app

Bro,
About kyc docs. – What did they collect ? Mine was Aadhar & pan .
no itr or card statement

about verfication – after doc collection, is there any verification call / visit ?

KYC doc done on 25th feb. Applied on on 18th. Now waiting

Community Angel Community Angel
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altecher wrote:

Bro,
About kyc docs. – What did they collect ? Mine was Aadhar & pan .
no itr or card statement

about verfication – after doc collection, is there any verification call / visit ?

KYC doc done on 25th feb. Applied on on 18th. Now waiting

They took photo of Aadhar, Pan and me.
Same for the Add-on card holder

No ITR or card statement for me as well

Did you got this sms – Thank you for applying Axis Bank Credit Card. Your application ** is being reviewed. Kindly expect an update within 5-7 working days*. ??

1 more thing I forgot to mention that on 26th Feb a 3rd party agent came for physical verification. It hardly took a couple of minutes. I did not got any verification call

Critic Critic
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RowdyAK47 wrote:

They took photo of Aadhar, Pan and me.
Same for the Add-on card holder

No ITR or card statement for me as well

Did you got this sms – Thank you for applying Axis Bank Credit Card. Your application ** is being reviewed. Kindly expect an update within 5-7 working days*. ??

1 more thing I forgot to mention that on 26th Feb a 3rd party agent came for physical verification. It hardly took a couple of minutes. I did not got any verification call

Was physical verification done at home or office, did you declare yourself as salaried or self employed?

Community Angel Community Angel
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guest_999 wrote:

Was physical verification done at home or office, did you declare yourself as salaried or self employed?

Self employed, business! They came to the shop for verification

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